Dave Kimura

But a blameless culture, as you said, is the kind of more sophisticated way of doing it instead of pointing a jovial finger at the person who messed up. What does that look like? I mean, you know, do you just go around telling people it's not their fault? Or, you know, how do you implement a blameless culture in what sounds like quite a big engineering team?

But a blameless culture, as you said, is the kind of more sophisticated way of doing it instead of pointing a jovial finger at the person who messed up. What does that look like? I mean, you know, do you just go around telling people it's not their fault? Or, you know, how do you implement a blameless culture in what sounds like quite a big engineering team?

I will say that if you've got relatives who are in the medical profession, especially if they're pathologists, even the use of the term post-mortem makes me uncomfortable because those are no fun at all. But, yeah, it's also a word that we use. So, yeah, it just makes me – oh, it's creepy – It's all zombies. I don't know.

I will say that if you've got relatives who are in the medical profession, especially if they're pathologists, even the use of the term post-mortem makes me uncomfortable because those are no fun at all. But, yeah, it's also a word that we use. So, yeah, it just makes me – oh, it's creepy – It's all zombies. I don't know.

Yeah, the post-mortem brings me flashbacks to episodes of the X-Files in the 90s when Dana Scully was taking an alien apart.

Yeah, the post-mortem brings me flashbacks to episodes of the X-Files in the 90s when Dana Scully was taking an alien apart.

I just got a weird brain, all right? It's what my brain thinks of.

I just got a weird brain, all right? It's what my brain thinks of.

It was me. Just to be clear, was this incident a monitoring problem or an alerting problem? Because it sounds like an alert did go off at some point.

It was me. Just to be clear, was this incident a monitoring problem or an alerting problem? Because it sounds like an alert did go off at some point.

Yeah, makes sense. I mentioned, Dave, you've been through... like me, many different monitoring platforms, Datadog, you said New Relic, which are the good monitoring platforms? Or which ones are you like, this is the platform that works really well for this API situation?

Yeah, makes sense. I mentioned, Dave, you've been through... like me, many different monitoring platforms, Datadog, you said New Relic, which are the good monitoring platforms? Or which ones are you like, this is the platform that works really well for this API situation?

Do you find that putting really large screens on the office wall helps make your application more reliable?

Do you find that putting really large screens on the office wall helps make your application more reliable?

The Slack channel truly is the giant performance monitor of 2020. That is literally what tells me whether stuff is working at the moment. I'm thinking there are a lot of people in the same boat. So it sounds like you're saying that once you get to a certain stage... then the off-the-shelf monitoring isn't really going to cut it. So you have written custom monitoring for your application.

The Slack channel truly is the giant performance monitor of 2020. That is literally what tells me whether stuff is working at the moment. I'm thinking there are a lot of people in the same boat. So it sounds like you're saying that once you get to a certain stage... then the off-the-shelf monitoring isn't really going to cut it. So you have written custom monitoring for your application.

Is that correct?

Is that correct?

Back in 2015, I was working in the States and due to various issues, I was still responsible effectively for a bunch of servers in the UK. And I'd gone to see a film and put my phone on silent. And of course, all the servers melted halfway through Skyfall or whatever movie it was. Tom Cruise did not alert me of the impending server disaster while he was dealing with the aliens.

Back in 2015, I was working in the States and due to various issues, I was still responsible effectively for a bunch of servers in the UK. And I'd gone to see a film and put my phone on silent. And of course, all the servers melted halfway through Skyfall or whatever movie it was. Tom Cruise did not alert me of the impending server disaster while he was dealing with the aliens.