Dave Mortensen

Is there a different sector, a different franchise where you really admired what they've built?

Oh, Domino's.

if you don't love Domino's and I'm not a Domino's pizza guy, but I'll eat Domino's pizza, but it's how they've taken an average pizza.

Sorry, Domino's.

They've taken an average pizza and found a way to deliver it better than anyone else.

I mean, they're operational excellence around the way they know their consumer better than anyone.

And they know their consumer wants to know they, they made it the easiest way to acquire pizza.

They made it easy way to deliver and track your pizza and they get it there fast.

So,

It's just an incredible brand.

So Domino's would be one.

But there are so many franchises out there from big to small to average that you can grow and learn from.

Chick-fil-A, it blows me away that you can go on a corner with Chick-fil-A.

And I know why.

And by the way, if you got into their organization, guess what?

They have holes too.

Don't think there's any perfection out there.

The day you think you found perfection is the day you got blindsided by your own business.

And a lot of people do that.

But Chick-fil-A, the way they deliver, you can hit the corner of all four of those fast food restaurants and you go into Chick-fil-A and you go, how are their customer service is so much better than everybody else's.