David Pierce

Like it wasn't that long ago that everybody was like, oh, because of the industrial revolution and then computers, we won't have to work 40 hours a week anymore. We're all gonna be so efficient with this new technology that we're just gonna work eight hours a week and get the same amount done. Whoops, that didn't happen. But I think that transition is exactly right.

And I think the thing that comes after accountants using Excel is the question.

And I think the thing that comes after accountants using Excel is the question.

And I think the thing that comes after accountants using Excel is the question.

I think your categorization is almost right. I think I would shift the Microsoft office and Google workspace more into the productivity tool thing. I think the way I've come to see it basically is like there's software you use every day. There's the software you hope you never have to use. And then there's the software you definitely never have to use.

I think your categorization is almost right. I think I would shift the Microsoft office and Google workspace more into the productivity tool thing. I think the way I've come to see it basically is like there's software you use every day. There's the software you hope you never have to use. And then there's the software you definitely never have to use.

I think your categorization is almost right. I think I would shift the Microsoft office and Google workspace more into the productivity tool thing. I think the way I've come to see it basically is like there's software you use every day. There's the software you hope you never have to use. And then there's the software you definitely never have to use.

And the software you definitely never have to use is like the stuff that runs the robots, right? There's like a person at your company whose job it is to use that software and no one else will ever touch it. And there's a ton of that software out there. That's everything from like compliance software, which is like vastly big and powerful and important.

And the software you definitely never have to use is like the stuff that runs the robots, right? There's like a person at your company whose job it is to use that software and no one else will ever touch it. And there's a ton of that software out there. That's everything from like compliance software, which is like vastly big and powerful and important.

And the software you definitely never have to use is like the stuff that runs the robots, right? There's like a person at your company whose job it is to use that software and no one else will ever touch it. And there's a ton of that software out there. That's everything from like compliance software, which is like vastly big and powerful and important.

And most people should never once in their lives have to encounter compliance software. So that's one side of it. All the way at the other side, you have the productivity tools, right? So that's like the Google docs and Gmail, Microsoft word and Excel and the stuff that people do their jobs inside of.

And most people should never once in their lives have to encounter compliance software. So that's one side of it. All the way at the other side, you have the productivity tools, right? So that's like the Google docs and Gmail, Microsoft word and Excel and the stuff that people do their jobs inside of.

And most people should never once in their lives have to encounter compliance software. So that's one side of it. All the way at the other side, you have the productivity tools, right? So that's like the Google docs and Gmail, Microsoft word and Excel and the stuff that people do their jobs inside of.

And then in the middle, there's all the sort of messy stuff that everybody hates the most, like the HR software and the travel booking software and the way to set up IT tickets and all of the things that make a company work, but aren't technically how you do your job in most cases. is that kind of messy middle.

And then in the middle, there's all the sort of messy stuff that everybody hates the most, like the HR software and the travel booking software and the way to set up IT tickets and all of the things that make a company work, but aren't technically how you do your job in most cases. is that kind of messy middle.

And then in the middle, there's all the sort of messy stuff that everybody hates the most, like the HR software and the travel booking software and the way to set up IT tickets and all of the things that make a company work, but aren't technically how you do your job in most cases. is that kind of messy middle.

And people hate the software the most, I think in the middle, because it's not the stuff you use every day. So you don't build systems around it. You don't learn the ins and outs of it. You just encounter performance management software four times a year, and you are required to do it, but you don't have to do it long enough to actually care about it.

And people hate the software the most, I think in the middle, because it's not the stuff you use every day. So you don't build systems around it. You don't learn the ins and outs of it. You just encounter performance management software four times a year, and you are required to do it, but you don't have to do it long enough to actually care about it.

And people hate the software the most, I think in the middle, because it's not the stuff you use every day. So you don't build systems around it. You don't learn the ins and outs of it. You just encounter performance management software four times a year, and you are required to do it, but you don't have to do it long enough to actually care about it.

And so I think those are the three different buckets of it that I've come to see over time. And obviously all of them are gigantic businesses. All of them cater to completely different people. And all of them are at varying levels of invisible to how most people actually want to do their jobs all the time.