David Shu
👤 PersonAppearances Over Time
Podcast Appearances
So what's really interesting about Brex is that they are an extremely operational heavy company. And so for them, the quality of the internal tools is so important because you can imagine they have to deal with fraud. They have to deal with underwriting. They have to deal with so many problems, basically. They have a giant team internally, basically just using internal tools day in and day out.
So what's really interesting about Brex is that they are an extremely operational heavy company. And so for them, the quality of the internal tools is so important because you can imagine they have to deal with fraud. They have to deal with underwriting. They have to deal with so many problems, basically. They have a giant team internally, basically just using internal tools day in and day out.
And so they have a very high bar for internal tools. And when they first started, we were in the same YC batch, actually. We were both at Winter 17. And they were, yeah, I think maybe customer number five or something like that for us. I think DoorDash was a little bit before them, but they were pretty early.
And so they have a very high bar for internal tools. And when they first started, we were in the same YC batch, actually. We were both at Winter 17. And they were, yeah, I think maybe customer number five or something like that for us. I think DoorDash was a little bit before them, but they were pretty early.
And the problem they had was they had so many internal tools they needed to go and build, but not enough time or engineers to go build all of them. And even if they did have the timer engineers, they wanted their engineers focused on building external facing software, because that is what would drive the business forward. Breck's mobile app, for example, is awesome.
And the problem they had was they had so many internal tools they needed to go and build, but not enough time or engineers to go build all of them. And even if they did have the timer engineers, they wanted their engineers focused on building external facing software, because that is what would drive the business forward. Breck's mobile app, for example, is awesome.
The Breck's website, for example, is awesome. The expense flow, all really, you know, really great external facing software. So they wanted their engineers focused on that as opposed to building internal CRUD UIs. And so that's why they came to us. And it was awesome. Honestly, a wonderful partnership. It has been for seven, eight years now.
The Breck's website, for example, is awesome. The expense flow, all really, you know, really great external facing software. So they wanted their engineers focused on that as opposed to building internal CRUD UIs. And so that's why they came to us. And it was awesome. Honestly, a wonderful partnership. It has been for seven, eight years now.
Today, I think Brex has probably around a thousand Retool apps they use in production. I want to say every week, which is awesome. And their whole business effectively runs now on Retool. And we are so, so privileged to be a part of their journey. And to me, I think what's really cool about all this is that we've managed to allow them to move so fast.
Today, I think Brex has probably around a thousand Retool apps they use in production. I want to say every week, which is awesome. And their whole business effectively runs now on Retool. And we are so, so privileged to be a part of their journey. And to me, I think what's really cool about all this is that we've managed to allow them to move so fast.
So whether it's launching new product lines, whether it's responding to customers faster, whatever it is, if they need an app for that, they can get an app for it in a day, which is a lot better than, you know, in six months or a year, for example, having to schlep through spreadsheets, etc. So I'm really, really proud of our partnership with Brex.
So whether it's launching new product lines, whether it's responding to customers faster, whatever it is, if they need an app for that, they can get an app for it in a day, which is a lot better than, you know, in six months or a year, for example, having to schlep through spreadsheets, etc. So I'm really, really proud of our partnership with Brex.
93.7.
93.7.
Kaizen.
Kaizen.
So what's really interesting about Brex is that they are an extremely operational heavy company. And so for them, the quality of the internal tools is so important because you can imagine they have to deal with fraud, they have to deal with underwriting, they have to deal with so many problems basically. They have a giant team internally basically just using internal tools day in and day out.
So what's really interesting about Brex is that they are an extremely operational heavy company. And so for them, the quality of the internal tools is so important because you can imagine they have to deal with fraud, they have to deal with underwriting, they have to deal with so many problems basically. They have a giant team internally basically just using internal tools day in and day out.
And so they have a very high bar for internal tools. And when they first started, we were in the same YC batch, actually. We were both at Winter 17. And they were, yeah, I think maybe customer number five or something like that for us. I think DoorDash was a little bit before them, but they were pretty early.
And so they have a very high bar for internal tools. And when they first started, we were in the same YC batch, actually. We were both at Winter 17. And they were, yeah, I think maybe customer number five or something like that for us. I think DoorDash was a little bit before them, but they were pretty early.