David Steiner

Service is still not where we expect it to be, nor is it what our customers deserve.

The U.S.

Postal Service generally receives no tax dollars and relies instead on stamp and other service fees to keep running.

And in a new video to postal workers, Postmaster General David Steiner says its financial situation is precarious.

With fewer people and businesses using first-class mail, Steiner says he wants to expand the Postal Service's package delivery service.

USPS is still carrying out a reorganization plan that began under its previous leader, Louis DeJoy.

The plan has led to stamp price increases, plus fewer mail pickups in many rural communities and longer delivery times.

Hansi Luang, NPR News.