Dhrooti Vyas

And it's so fascinating to be in an ambulance with a paramedic or an EMT. I highly recommend it to anyone that's building solutions for vulnerable communities. But you're in the ambulance, most of your time is spent waiting for the next call. And when the next call comes in, it's often not a medical emergency.

And it's so fascinating to be in an ambulance with a paramedic or an EMT. I highly recommend it to anyone that's building solutions for vulnerable communities. But you're in the ambulance, most of your time is spent waiting for the next call. And when the next call comes in, it's often not a medical emergency.

So some of the calls that I had the privilege of writing along for included, you know, a woman that had stomach pain for seven days. She couldn't get a primary care appointment. Her local urgent care wouldn't take her insurance. So she called 911. Someone that had fallen and couldn't get back up and then we dug into it a bit more.

So some of the calls that I had the privilege of writing along for included, you know, a woman that had stomach pain for seven days. She couldn't get a primary care appointment. Her local urgent care wouldn't take her insurance. So she called 911. Someone that had fallen and couldn't get back up and then we dug into it a bit more.

So some of the calls that I had the privilege of writing along for included, you know, a woman that had stomach pain for seven days. She couldn't get a primary care appointment. Her local urgent care wouldn't take her insurance. So she called 911. Someone that had fallen and couldn't get back up and then we dug into it a bit more.

It turned out they'd fallen because they couldn't pay their utility bill and they couldn't see. You also have stories of people that encounter an unhoused individual on the street and they call 911 and, you know, all that EMS today gets compensated for doing is transporting those individuals to the emergency department, but

It turned out they'd fallen because they couldn't pay their utility bill and they couldn't see. You also have stories of people that encounter an unhoused individual on the street and they call 911 and, you know, all that EMS today gets compensated for doing is transporting those individuals to the emergency department, but

It turned out they'd fallen because they couldn't pay their utility bill and they couldn't see. You also have stories of people that encounter an unhoused individual on the street and they call 911 and, you know, all that EMS today gets compensated for doing is transporting those individuals to the emergency department, but

EMS agencies around the country are trying to solve this problem on their own. So they've become some mix of care navigators, getting people enrolled in Medicaid, trying to fix the utility bill problem, et cetera, et cetera. But they're not getting paid for it. Yeah.

EMS agencies around the country are trying to solve this problem on their own. So they've become some mix of care navigators, getting people enrolled in Medicaid, trying to fix the utility bill problem, et cetera, et cetera. But they're not getting paid for it. Yeah.

EMS agencies around the country are trying to solve this problem on their own. So they've become some mix of care navigators, getting people enrolled in Medicaid, trying to fix the utility bill problem, et cetera, et cetera. But they're not getting paid for it. Yeah.

Yeah, that's exactly right. That's exactly right. You know, we estimated that something like 90% of 911 calls didn't actually need, or medical emergencies did not need transportation to the emergency department. And yeah, like EMS agencies are getting overwhelmed. And what that ends up doing is, you know, It takes longer to get to the people that do have true medical emergencies.

Yeah, that's exactly right. That's exactly right. You know, we estimated that something like 90% of 911 calls didn't actually need, or medical emergencies did not need transportation to the emergency department. And yeah, like EMS agencies are getting overwhelmed. And what that ends up doing is, you know, It takes longer to get to the people that do have true medical emergencies.

Yeah, that's exactly right. That's exactly right. You know, we estimated that something like 90% of 911 calls didn't actually need, or medical emergencies did not need transportation to the emergency department. And yeah, like EMS agencies are getting overwhelmed. And what that ends up doing is, you know, It takes longer to get to the people that do have true medical emergencies.

So that's the problem that Crosswalk is solving, is getting EMS agencies connected to health insurance companies, to payers, to risk-bearing provider groups so that they can get compensated for for providing interventions in the community that stop the 911 call before it happens, right?

So that's the problem that Crosswalk is solving, is getting EMS agencies connected to health insurance companies, to payers, to risk-bearing provider groups so that they can get compensated for for providing interventions in the community that stop the 911 call before it happens, right?

So that's the problem that Crosswalk is solving, is getting EMS agencies connected to health insurance companies, to payers, to risk-bearing provider groups so that they can get compensated for for providing interventions in the community that stop the 911 call before it happens, right?

Like that, make sure a utility bill is paid, make sure a person in the community has access to Meals on Wheels or whatever social services it is that they need. And, you know, yeah, just getting compensated for creating more healthful communities.

Like that, make sure a utility bill is paid, make sure a person in the community has access to Meals on Wheels or whatever social services it is that they need. And, you know, yeah, just getting compensated for creating more healthful communities.

Like that, make sure a utility bill is paid, make sure a person in the community has access to Meals on Wheels or whatever social services it is that they need. And, you know, yeah, just getting compensated for creating more healthful communities.