Dr. Amandeep Hansra

Thank you so much for having me.

That's a great question, Norman.

And I'm happy to kind of unpack that a little bit.

So the 1-800-Medicare app is actually the patient's version, the way that they access their My Health Record.

So if we think about the app separate to what the doctors see, so the app is, you know, what we're really excited about in terms of

patients, you know, have now accessed, well, there's 18,000 of them accessing every week.

There's obviously a million downloads.

And if you actually have used it and I have it myself and my kids have it, it is one of the most user-friendly apps that, you know, I have ever seen a government come out with, to be honest, in terms of, you know, being able to... You've actually done something right for a change, haven't you?

It's amazing.

And I am not someone that's easily impressed with apps.

And I have to say this one, I literally opened it this morning, was just showing it to my physio and was just wowing her with things like the timelines and the scripts and all the Medicare information in there and the results.

So I think from a patient side, they have really won at the moment in terms of having a great user-friendly app on their end.

I think for the doctor side, and you're 100% right, like it has historically been a bit of a difficult user interface.

It's been a bit clunky to access things that we wanted to access, but there is work now underway to improve that.

So we're going through a modernisation of actually making the doctor side of the My Health Record much more user-friendly and

You know, moving away from PDFs and moving away from multiple clicks to go in and out and really having that, as you said, searchable functionality.

Yeah, look, I think, Priya, we have to address this information, you know, access issue from multiple points, right?

So I think absolutely we have not solved the fact that, you know, you as a GP, me as a GP, the

doesn't get the information at the right time that we want.

And we're trying to do what we can to make sure that, as I said with Norman, the systems talk to each other so we can get that information faster.