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Dr. Michael Gao

👤 Speaker
345 total appearances

Appearances Over Time

Podcast Appearances

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

I mean, I think that what I'm excited about is really, you know, kind of the evolution of that jagged frontier that I was talking about, where it's good at solving IMO math problems, but can't order you a plane ticket.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And, you know, right now there's still a lot of requirement for, for lack of better words, glue in between different steps.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And I think as models get better, that requirement will go down.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And in a sense, I think that'll actually be sort of deflationary from a cost perspective, which is what we all want as, you know, patients and people.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

So I think that's kind of the most exciting part.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

This is maybe not a direct answer to your question, but I think the other thing that I'm really excited about, and this part adds complexity, is...

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

that I think we will see sort of faster advances in sort of drug discovery.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And then you'll be bringing more new things to market.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And whenever there's a new thing, there's kind of the ripples of, wait, how do we account for this new thing in the context of revenue cycle and this kind of like back and forth, you know, kind of thing.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

on sort of what the proper payment should be.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

Yeah, that's right.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And so I'm actually, you know, I actually think that in a sense, the

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

for lack of better words, deflationary work that I think AI will bring to revenue cycle is necessary for the health system to actually absorb what I hope is sort of an increase in the velocity of our kind of understanding of how to care for patients.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

Yeah, yeah.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

I have a joke here, which is that forcing two different AIs to argue about, you know, kind of the right payment over a phone line is actually the genesis for the Terminator movie.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

Where they solve the problem by saying, you know what, this would be much easier without the people.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

But I actually I'm actually sort of, you know, our loyalty is to our customers who are the providers.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

But.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

In some sense, our greater loyalty is just to make the payments accurate.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

Providers shouldn't be reimbursed more than the care that they actually provided either.