Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Dr. Michael Gao

👤 Speaker
345 total appearances

Appearances Over Time

Podcast Appearances

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

Or another way to say it would be if you were responsible for maintaining, you know, low food wastage from shipping beef at McDonald's, but the receipts for how many quarter pounders were ordered at each McDonald's were all jumbled and inaccurate, it'd be impossible to do that job.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

So I think the data that we create actually gives hospitals a more accurate measurement of lots of different components of the care that they deliver from cost to efficiency to, you know, kind of secondary effects on mortality.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

Yeah, I appreciate the question.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

You know, when I was in medical school, I helped found a student run free clinic.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And, you know, it was incredible to see the amount of

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

Physicians that volunteered, the number of students who put their heart into Seoul, and we set up the care, labs, radiology, and all of that.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And this was 2010, 2011.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

Um, and, um, I remember at the end of the first year, you know, we were like, okay, so how many patients did we treat, um, this year?

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And we treated, I don't know, a few hundred patients.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And a lot of people were like, oh my God, this is.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

amazing, incredible work.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And I remember at the time, the ACA had passed, but I think it wasn't implemented.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And I remember doing the math of like, all right, what's 300 divided by the 40 million people without health insurance?

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And it was like, turns out that's a relatively small fraction.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And I think one of the

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

You know, amazing things about being a physician is that ability to make a direct impact.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And I think one of the hard things about health care and maybe related to why it's so expensive is the difficulty of scaling sort of past that.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

I work five hours.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

I can see, you know, 15 patients, you know, kind of relationship.

Vanguards of Health Care by Bloomberg Intelligence
Smarter Technologies’ Blueprint for AI-Driven Revenue Cycle Management

And so, you know, I think really, I think since that experience, my North Star has always been, how do we use technology to help healthcare scale in a way that just