Dr. Michelle Hury

That sort of mentality where someone really is perceiving a flaw that is absolutely not there.

Providers need to say no.

Unfortunately, they're incentivized not to.

Especially if you have a cosmetic office, if you're a med spa, if you're a cosmetic derm or plastic surgery office, of course you're incentivized to do what the patient wants.

Well, I'm not going to do that.

That's not what I do.

Absolutely.

100%.

And I know this for a fact because many times those patients will come to my office to get that filler dissolved because they don't like it.

In the larger practices or practices that are private equity owned, which is a huge problem in medicine, you are...

Absolutely meant to sell as many products, as many procedures as possible.

Oftentimes, I was told to sell as much filler as possible, right?

Because every syringe is several hundred dollars.

You know, and then if they're there, talk them into a laser, talk them into this, talk them into that.

Then you become a salesman.

I mean, I was even told for my skin check patients, you know, I'm looking for skin cancer.

I'm, you know, counseling them on how to take care of their skin.

I was told don't talk to them about using sunscreen.

Because we want them to get skin cancer and come back.

I was pulled out of a room.