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Dr. Rupal Malani

๐Ÿ‘ค Speaker
159 total appearances

Appearances Over Time

Podcast Appearances

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

documentation, let's say, that they do once they've gone home and fulfilled their personal responsibilities.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

The nursing shortage is also very real.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

The U.S.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

could have a nursing shortage by our estimates of up to 400,000 by 2030.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

And the specifics and nature of that shortage, of course, varies by geography.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

In some places, you know, worse.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

In some places, slightly better.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

And while the more acute challenges around the pandemic are largely behind us, and in fact, nursing turnover has been approaching pre-pandemic levels, but the long-term shortage is really still on providers' minds.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

And they're pursuing a number of strategies, including number one,

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

upstream, bolstering the talent pipeline and programs to fill targeted skill gaps.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

The second is strengthening internal onboarding and training, including support for managers, because they're realizing that we need to buoy the support for a less tenured workforce.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

They're also creating professional development pathways and programs in that regard.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

And then the third is once you've created this pipeline and supported onboarding and training, other ways that they can focus on and improve retention.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

And those strategies are often aimed at deploying clinical resources at exactly the right place and time and doing the work that only they can do.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

So examples of this include enhancing scheduling flexibility,

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

piloting technology tools, including AI, to reduce administrative burden and increase patient-facing time.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

On that one in particular, by our estimates, there's roughly 10% to 20% net of a nurse's time that is spent during a 12-hour shift on activities that can be optimized with technology.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

So think documentation, searching for supplies, med administration, even handoff.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

And in our latest survey of nurses, which we do in partnership with the American Nurses Foundation, we found that roughly two-thirds of nurses would actually like to see more AI tools.

McKinsey on Healthcare
Dr. Rupal Malani on the way forward for clinical-care organizations

But they are also keenly sensitive to the perception that there may be trade-offs between lessening workloads and possibly compromising medical quality and care.