Dyan Neary

And he was good at it.

In his first few years, he investigated a big pharmaceutical company that was overcharging for prescription drugs.

And he discovered a county nursing home had failed to collect hundreds of thousands of dollars.

His audits have saved the county and its taxpayers millions.

To hear Mark tell it, the idea for his next big project kind of came out of left field.

One day, he and his wife were out grocery shopping.

Mark almost swiped away because, for one, his favorite author is Stephen King.

And this woman, he didn't even know who she was.

But he lingered.

Allentown is in Lehigh County, and the Office of Children and Youth Services is a county agency.

In other words, Mark's territory.

And the woman talking in the video was not only an author, she was a lawyer who'd represented a couple in a year-long fight against the false accusation made by a local hospital of child abuse.

They'd won.

The county had withdrawn its petition to remove the couple's child.

Mark wondered if the county was wasting time on losing fights, it might also be wasting money in the process.

He wrote to the couple mentioned in the TikTok, saying he wanted to understand more about what had happened.

He wrote, quote, to be upfront, I have always had a good feeling about the people that work for children and youth.

I have felt that they were overworked and underpaid, end quote.

Within 24 hours, the couple wrote back.

Mark set up his conference room for a video call with the mother and the lawyer.