Ed Elson

But the thing that they seem to be forgetting and that seems to be a very, very big piece of the puzzle is there are other things that are important when you're managing a business that, aside from capabilities, one of them would be trust.

One of them would be security, cybersecurity.

One of them would be privacy.

Another would be relationships.

I mean, those are the kinds of things that seem to matter a lot across basically all forms of white-collar work where, yes, there might be some vibe-coded alternative that can do the job of the associate pretty quickly.

But if you can't trust that it's going to protect the data or that it's going to do something kind of crazy or that you haven't even gotten the regulatory approvals or you haven't even got the approvals from your data partner or whatever it might be, then you simply cannot use that product.

And it seems as though that, I mean, it...

From a product perspective, maybe you would argue, yeah, that's not Salesforce's strength right now.

But in terms of privacy, cybersecurity, the relationship with the customer and the client, that seems to be the real strength.

And it sounds like what you're saying is like,

Yes, these models could do a lot of the work in the world of legal, but there are all these guarantees and all these other parts of the business relationship that they can't do yet.

And so they're just not, they can't use them at the moment, or at least they can't use them in the extent that a lot of people seem to think.

I guess, would you agree with that characterization?

I think this is a pretty good segue into the next question.

Your company relies on the foundation models from companies like Anthropic and OpenAI and XAI.

I mean, I guess it's like there's literally just a handful of companies that are actually building foundation models.

And that is the case for basically every company.

AI startup.

I mean, I know founders who are building AI for finance and who are building AI for all these other industries, and they all rely on the foundation labs.

And the question is always to those guys and to companies like you, to a founder like you, what is stopping anthropic