Eric Lurins
π€ SpeakerAppearances Over Time
Podcast Appearances
So he literally stopped, was like, Kat, was like, what shall we do?
He was like, OK, best way to do it, you hold it with one hand and if you don't feel confident, just put one of your fingers on the glass.
Very elegantly, just hold the glass.
So he's like, let's do it again.
For me, it would be anything that contains open fire because a lot of people see it as a fun, but it's such a big risk of danger.
You can lose your business overnight through one cocktail because you're just not responsible enough and you set a fire on your whole entire building, which is the last thing you want.
And there's always something new comes up, right?
Yeah, I completely agree, Jeffrey.
Like what I often do and I'm training my team that it's a very important is the first moment when the guest stepping in, just have a quick scan and just like give yourself a.
uh questions like would you say to this guest another drink before that guest is unable to walk out from the bar and if the answer is no then probably it's better to stop that guest at the door and explaining that the night is done and not taking the risk of letting the guest in and completely intoxicating him because we are responsible for everybody and in charge and in control of of those people because often they don't even realize that because they're not going out often so they don't see the power of the alcohol can be so
impactful on them that they just lose the control within a second they come in and all of a sudden after a few sips switch off blackouts and that's the danger i have a lot of young women working for me so training them how to like go into a situation
We took it a little bit further than just putting little ice cube into the glass.
We started using large ice cubes, but there's a side effect.
things behind it that's the purpose of the large ice cube is to keep your drink as cold as possible for as long as possible what's going on now is the guests seeing the large cube but they don't see the purpose behind it so they're picking up the cube from the glass filming it and they're showing that how much little liquid it's in your glass which is hilarious
They think they got ripped off, but in reality, they would get ripped off if they would get little cubes of ice and they would get more diluted drink.