Eris Zuckerman

I asked that question because I found on your very well-designed, I would say, and then also well-written blog, Spray painting your ZSA keyboard, not a render. I saw this. I was like, this is cool. And it's an article on how to spray paint your keyboard. And the very first thing it says in important disclaimers is this will void your warranty.

I asked that question because I found on your very well-designed, I would say, and then also well-written blog, Spray painting your ZSA keyboard, not a render. I saw this. I was like, this is cool. And it's an article on how to spray paint your keyboard. And the very first thing it says in important disclaimers is this will void your warranty.

You know, but still yet, just like I fix it, you kind of have similar, you're kind of cut from similar cloths. As I fix it and the fact that they care about repairability, they care about owning, they care about rights to access and fix or mod or change. I do wonder, now I don't know how your business could work with this, but if you can have a modified warranty.

You know, but still yet, just like I fix it, you kind of have similar, you're kind of cut from similar cloths. As I fix it and the fact that they care about repairability, they care about owning, they care about rights to access and fix or mod or change. I do wonder, now I don't know how your business could work with this, but if you can have a modified warranty.

Like if you followed a guide to do this thing, could you have a modified where like the core components of like the keyword functionality of like the key pressing is still warrantied? When all you did was take it apart, spray paint the thing, and it's a cosmetic thing. I just wonder. That might be too hard to enforce though.

Like if you followed a guide to do this thing, could you have a modified where like the core components of like the keyword functionality of like the key pressing is still warrantied? When all you did was take it apart, spray paint the thing, and it's a cosmetic thing. I just wonder. That might be too hard to enforce though.

Have you written that up? Because I would then go back to every guide you've written and from point number one, not just tell them you void the warranty, but even if you do void your warranty, link to this thing where you still have support. Because that's unclear.

Have you written that up? Because I would then go back to every guide you've written and from point number one, not just tell them you void the warranty, but even if you do void your warranty, link to this thing where you still have support. Because that's unclear.

You know, I hear that, but I think, you know, if you want to go down the I Fix It Halloween's direction, they unabashedly sell products.

You know, I hear that, but I think, you know, if you want to go down the I Fix It Halloween's direction, they unabashedly sell products.

Yeah.

Yeah.

To the note of expectation and clarity, I think that sets more expectation and clarity than not seeming like you're upselling because I don't think you're trying to. You're just trying to give, hey, have fun, DIYers. Have fun, modders and hackers. Do it.

To the note of expectation and clarity, I think that sets more expectation and clarity than not seeming like you're upselling because I don't think you're trying to. You're just trying to give, hey, have fun, DIYers. Have fun, modders and hackers. Do it.

And if you do, we're still here for you. We won't fix it on our dime, but if it needs fixed, we're here to help you and we have... Not a whole new keyboard to sell you, but just the one part that you may have accidentally spray painted on when you're modding this thing and you still got that support. I feel like that's a bit more of a net than feeling like you're trying to upsell people.

And if you do, we're still here for you. We won't fix it on our dime, but if it needs fixed, we're here to help you and we have... Not a whole new keyboard to sell you, but just the one part that you may have accidentally spray painted on when you're modding this thing and you still got that support. I feel like that's a bit more of a net than feeling like you're trying to upsell people.

Yeah, especially if you've written it up. I mean, if it's already there, then I think if you overly explain even your generosity and your desire to be sustainable, I think if that is your brand, then it won't feel like what you're trying not to feel like. It will feel like more support than it will feel like upsell.

Yeah, especially if you've written it up. I mean, if it's already there, then I think if you overly explain even your generosity and your desire to be sustainable, I think if that is your brand, then it won't feel like what you're trying not to feel like. It will feel like more support than it will feel like upsell.

But I like this too. I was like, that's cool. And I was surprised by the guide to spray paint it. And I was even more surprised by the very first line, which was, this will void your warranty. I was like, it's cool that you disclosed that because I might venture into uncharted territories or voyage into uncharted territories and void my warranty unbeknownst to me.

But I like this too. I was like, that's cool. And I was surprised by the guide to spray paint it. And I was even more surprised by the very first line, which was, this will void your warranty. I was like, it's cool that you disclosed that because I might venture into uncharted territories or voyage into uncharted territories and void my warranty unbeknownst to me.