Frances Haugen
π€ SpeakerAppearances Over Time
Podcast Appearances
Like turning off notifications late at night, turning off notifications in the middle of school day, intentionally alerting users or allowing users to reduce how much negative content they see if they want to.
And that's what the jurors heard.
And the reason why they gave so much in damages was that Facebook had lots of tools in their tool chest, but they chose not to use them.
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Some of the documents that have come out through these court cases are really good, almost like what went wrong here?
So, for example, one of the studies that they presented in this case talked about how they knew sending notifications to kids during the school day, sending notifications to kids late at night.
interfered with their school, the ability to focus in school, interfered with their sleep.
If you're someone who's struggling with mental health issues, having trouble sleeping is one of the biggest things that's going to make that worse, right?
They ran experiments where they just did something simple.
They turned off the notifications late at night.
Kids said, I feel less stressed.
I'm able to focus in school.
And yet they didn't launch that because people use the platform overall 1% less.
What is the value of a
Struggling with an eating disorder, struggling with self-harm.
Is it worth 1% less usage?
Those are the kinds of things where, you know, until you have outside consequences, the platforms will just brush it under the rug so they can show their investors positive numbers each quarter.