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Fred Smith

👤 Person
762 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

Ship something from New York to Los Angeles, and it might sit in three different airports over five different days.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

Nobody could guarantee when anything would arrive.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

Businesses, of course, had learned to cope with this uncertainty.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

Fred's solution was radical but simple.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

Create a dedicated airline just for packages.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

Route everything through a central hub in middle America.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

Guarantee overnight delivery anywhere in America.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

And you only need flights from each city to the hub and back, not between every city pair.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

The math kind of worked.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

Package going from New York to LA would first be flown to, say, the Memphis hub, where it would be sorted and rerouted out on the plane that had just brought in the shipments from Los Angeles.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

He calculated the market size by analyzing what companies spent on emergency shipments, the urgent things, the things they absolutely had to get there.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

He identified the target customers, businesses needing guaranteed delivery for critical parts and documents.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

He even outlined the technology required, including a tracking system that would tell customers exactly where their packages were.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

This was the idea, the seed of the idea for what would eventually become FedEx.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

The professor gave it a C.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

One of his friends, Bob Frame, recalls, I remember reading his term paper.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

When he got back, Fred joked about the grade.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

The idea always seemed to be in the back of his mind.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

You knew he was going to do something with aviation.

The Knowledge Project
Fred Smith: The Story of FedEx [Outliers]

He was going to devote his life to some aspect of it.