Gerry

We had no water Christmas Day and Stephen's Day this year.

Yeah.

For years and years and years and years and years, when our water was going, he was tankering out water to us and that was getting us by.

But now, because Ishka... I don't know what the reasoning is, but Ishka and Aaron have decided that they're not going to do the tankering.

And I've heard that he's trying to fight on our behalf even just to get water tankers out.

We... I've fought on the phone with them trying to get...

You know, the bagged water that you would have got during the storm.

It's just constant.

No, but... Sorry, could you go back?

Just to make it very clear.

They close our complaints.

So what happens is our pump house breaks down.

They come out.

They flick the switch or whatever they do to restart it.

And it works for a couple of hours.

So then they close our complaints.

Like, they've closed my complaints forever.

With me saying, like, on the phone, clearly, I do not want to close my complaint.

We have sent in, the collection of us, the AT residents or whatever, have sent in complaint letters.

People are complaining off their own backs and collectively.