Giles Palmer
๐ค SpeakerAppearances Over Time
Podcast Appearances
I'm 48.
48.
Last question.
What do you wish your 20-year-old self knew?
There you guys have it from Giles.
Look, I love, first off, he resisted the urges in 2012 to sell.
He founded the company 2007.
Really hard to stay disciplined in those early years when so much capital has to go into just building the engine to even make this thing run to get your first dollar in sales.
Usually the pre-sales playbook is a good one to start.
It's hard for him to do that, but he did it.
Now 420 people full-time, again, Brandwatch helping enterprise brands, paying on average 30 grand in ACV, about 1,500 of them right now, helping them monitor themselves and competitors in their market space across online sources, especially social.
Growing about 30% year over year, up from about 40 million run rate in December 2016, up to over 50 million today.
12% or less than 12% annual gross revenue churn, about 100% annual net revenue churn, retention, sorry, that varies today.
28 grand CAC, 150 grand minimum LTV payback around 15 months.
Giles, thank you for taking us to the top.