Hala Taha

It's clear, you know, what's important to the business.

It's clear, you know, what's important to the business.

And especially in difficult moments, they kind of have a guiding star of like what they're supposed to do.

And especially in difficult moments, they kind of have a guiding star of like what they're supposed to do.

So I thought we could do something fun with this.

So I thought we could do something fun with this.

You've got lots of awesome catchphrases in your book, whether you made them up or you learned them from somebody.

You've got lots of awesome catchphrases in your book, whether you made them up or you learned them from somebody.

So I'm going to rattle them off.

So I'm going to rattle them off.

And then I'd love for you to tell me, like, what does this mean?

And then I'd love for you to tell me, like, what does this mean?

Why is it important?

Why is it important?

Yeah.

Yeah.

And hopefully it inspires people of how to make changes in their business.

And hopefully it inspires people of how to make changes in their business.

Okay, first one, the name of your book, Unreasonable Hospitality.

Okay, first one, the name of your book, Unreasonable Hospitality.