Hala Taha

It was such a pleasure.

It was such a pleasure.

I loved this conversation.

I loved this conversation.

It was so much fun to speak with Will and learn more about unreasonable hospitality.

It was so much fun to speak with Will and learn more about unreasonable hospitality.

I think it's one of those ideas that sounds like it only belongs in restaurants and hotels, but really it has so much to offer entrepreneurs and anybody building a business.

I think it's one of those ideas that sounds like it only belongs in restaurants and hotels, but really it has so much to offer entrepreneurs and anybody building a business.

Because as Will said, every business is in the hospitality business because every business is the people business.

Because as Will said, every business is in the hospitality business because every business is the people business.

Whether you sell a product, a service, a course, a podcast, or a client experience, you are still serving human beings at the end of the day.

Whether you sell a product, a service, a course, a podcast, or a client experience, you are still serving human beings at the end of the day.

And in a world where AI is making everything faster and more automated, the businesses that win are going to be the ones that make people feel seen, valued, and cared for.

And in a world where AI is making everything faster and more automated, the businesses that win are going to be the ones that make people feel seen, valued, and cared for.

Here are some of my favorite pieces of wisdom that we'll share today.

Here are some of my favorite pieces of wisdom that we'll share today.

First, service and hospitality are not the same thing.

First, service and hospitality are not the same thing.

Service is what you do.

Service is what you do.