Hala Taha
👤 SpeakerVoice Profile Active
This person's voice can be automatically recognized across podcast episodes using AI voice matching.
Appearances Over Time
Podcast Appearances
What was one of the first things that you went and did in your restaurant to look at like, okay, where are the gaps in hospitality and how can I start to fill those gaps?
What was one of the first things that you went and did in your restaurant to look at like, okay, where are the gaps in hospitality and how can I start to fill those gaps?
Like, how did you start to evaluate your first steps to improve your hospitality?
Like, how did you start to evaluate your first steps to improve your hospitality?
I feel like that is such a great idea for all businesses.
I feel like that is such a great idea for all businesses.
Like immediately I'm like, okay, I want to get my team together and think of every single touch point.
Like immediately I'm like, okay, I want to get my team together and think of every single touch point.
And there's certain touch points that you mentioned that are sort of unobvious that you don't think about.
And there's certain touch points that you mentioned that are sort of unobvious that you don't think about.
And touch points that have a lot of friction, like getting paid always has a lot of friction and could really break or make the customer experience.
And touch points that have a lot of friction, like getting paid always has a lot of friction and could really break or make the customer experience.
So help us understand, like, what are some of the touch points that we really need to pay attention to that our clients are going to remember?
So help us understand, like, what are some of the touch points that we really need to pay attention to that our clients are going to remember?
And your competitors are certainly not thinking about it.
And your competitors are certainly not thinking about it.
Yeah, fam, I'll admit it.
Yeah, fam, I'll admit it.
The first time I heard somebody explain Bitcoin, I felt like I had accidentally walked into a finance bro TED Talk.
The first time I heard somebody explain Bitcoin, I felt like I had accidentally walked into a finance bro TED Talk.