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Hamilton Helmer

👤 Person
581 appearances

Podcast Appearances

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Oh, I'm sorry.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

first one came out in 1964, 60 years ago.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Porsche wasn't sort of a sports car leader of the world at the time by any means.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so what that enabled Porsche to do, which I don't think was conscious exactly, but sort of spun out in an evolutionary way over time, was that they took away

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

the design element as part of the mix in what wins over sports car enthusiasts.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So if you looked at a 911 in 1964 and a 911 today,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

they kind of look the same, you know?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so what did that allow Porsche to do?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It allowed to just constantly optimize the best performance features in the context of people would pay for that

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Before you keep going, is this going to be a question of is this a scale economy or network economy?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

you know, handling, acceleration, interior ergonomics, and the technology frontier was changing fairly rapidly.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Today, I'm just astonished at the performance you can get from a small-scale Honda that'll go 155 miles an hour.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

you know, faster than a Jaguar XKE right back in my day.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then there've been all kinds of parallel developments and other aspects, brakes, sound deadening and everything else.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so they could constantly upgrade each generation, not having to think about the design aspect to it, but hit the performance envelope and people would pay for that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You needed all those things, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And consequently, they end up with this incredibly durable business model, by far the most profitable automobile maker and devoted fans and great cars.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

God, why are you interviewing me?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So, yes.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then all of these elements like getting the PDK transmission just right, those are fixed cost investments.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And if they can spread that over a larger number of automobiles, it's lower cost.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So how many times have you seen sports cars that were quite interesting and then they just couldn't keep upgrading them to meet the grade?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I mean, think of the Toyota 2000 or an early version of Alfa Romeo or something.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so Porsche was the one that just kept being right on that performance envelope because they were able to do all these investments.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And it's a phenomenal business model.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Business strategy is how to find power, if you will, in what you would think of as a single defensible entity.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And corporate strategy is how you think about strategy in a multi-business unit corporation.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And the central problem of corporate strategy is...

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

why is one plus one greater than two?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

In other words, is there any reason from a value point of view for two separate businesses to be under the same roof?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And there've been a variety of efforts in that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you go back in the days of GE, wildly diversified companies, there's a theory for a while that that was really a good thing that you get sort of these diversification benefits, turned out not to be true.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so it's really that question of why is it that if you're in one thing, it makes sense or doesn't make sense to be in another thing.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so again, think of Amazon, AWS.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Why is that interesting?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And the static part is one plus one is greater than two.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The dynamic part, and that's what our transforming discussion is about, is what is it about the business that you currently have

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

that is somehow useful in doing something else.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So you guys did the all wonderful episode on AWS demythologizing, but Amazon did have capabilities that made it not completely alien territory.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So I'll give you a quick intro to transforming kind of why we think it's interesting.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then Cheney and I can sort of pull it apart a bit and you can ask questions.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So there are really three reasons that we think about this.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The first is that if you're interested in creating businesses, it's important.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And by important, I can give you a little data on that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So I did a study once of the S&P 100, the largest market cap companies in the world, and looked at if you pulled apart their value and looked where their profits came from.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And you asked the question, what share of their profits came from businesses that wasn't their original business?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

What would you think if you were asked that?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Can you help us with a year of when you looked at this?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I did it just prior to the financial crisis.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So it was 2007.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I don't know if you consider the answer boring, but it turned out to be about 50%.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

In the tech world, which you guys intersect more, you can think of all the examples.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

We talked about AWS as an example.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The lead-off example in my book of Intel getting into CPUs, that's transforming, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

They're in memories.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The iPhone, they were not in that business before.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Google into Android, Microsoft into operating systems and applications.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

They were originally a language company.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But as both of you said, sometimes not.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Dr. Herbert at Harvard started right out of the gate with Facebook, you know, and so 50% is a big number.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So that sort of flags you.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so it's important as one.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The second is that it's hard to get right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's a difficult area.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

There are reasons that have to do with motivation and there are reasons that have to do with understanding.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And Chen Yi will talk about some of the common business nostrums that sort of fall apart in this.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

On the motivation side, I'll just mention that from a founder point of view, they just founded something that works, and so they're accustomed to that success.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so sometimes they may not appreciate all the idiosyncratic, uncontrolled elements that went into that success.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And they're very creative and they want to just move forward.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so they're inclined to do that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that's a great motive force.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I love that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's the lifeblood of an economy.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But it also means that you can sometimes get into stuff that you really don't know how to do it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then on the people that often sit on their boards or finance them, there's also a dissonance, which is that if you think of the VC community, the business model and VCs issue find really interesting things to invest in.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then hopefully they go up in value.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then there's an exit, which you profit from that increase in value, which is this wonderful engine.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you think about what drives the US economy, it's just phenomenal.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But in the early stages of how people think about value,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

there isn't yet this track record of persistence because people are often, for example, spending a lot to acquire customers.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so profitability may not be evident yet.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And the fundamental economics haven't really asserted themselves.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so the only thing left is kind of how the top line is doing.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So are you growing like crazy?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so when you hear VCs sometime complain that people waited too long to IPO,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

What that message really means is that all of a sudden people's perception of the company change from the top line to the bottom line, and they miss the window.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

What that says is that that investor community is focused on top line growth, as it should be, because it's the best marketer available.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

but it doesn't tell you much about power.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so it's hard to do.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then the third thing, which of course you would expect from us, is that actually understanding power tells you some interesting stuff about transforming.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So three things, it's important, it's hard to get right, and power matters.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, so Ben not only is going to supplant me in writing Seven Powers, but he's going to take over strategy capital.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I think that job falls to Chen Yu, yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So we're sort of constrained about talking about our investment stuff too much, but basically the proposition of strategy capital is if you have a differential understanding of long-term competitive outcomes in places where that's really hard to figure out, that you can value things more carefully.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so I completely agree.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And you properly constrained it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If there's a long history of financials, it's already in the price.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So does Walmart have power?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Sure.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I'd like to meet your dog sometime.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So that's why it's important.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And I'm going to just give you a quick take on what I mean by transforming.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

When I laid this topic out to the two of you, I said that if you're thinking about increasing value in a company, there are sort of two questions.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

What can I do better and what can I do next?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And you spend most of your time on, as you should, on what can I do better?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So you think of Amazon developing a better search engine when you look for a product.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You've got to think about that, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that's most of your time.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But then you also think about, okay, well, what can I do next?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that's what transforming is.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that would be Amazon going into AWS.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And you can imagine thinking about whether to do AWS is a very different exercise than optimizing the search engine.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So transforming is sort of a separate topic.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

A fundamental thing in strategy is a thing called business definition, which is what really are the boundaries of your current business?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, coming back to the very first conversation about why we did this in the first place is that the point Chen Yi just made is the fundamental one, which is that creation of economic value is pretty orthogonal to capturing some of that value for yourself, which is to say the creation of company value.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So creation of economic value and the creation of company value are different animals.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And both are important.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And there's a dynamic connection in the sense that if you create economic value, it sort of creates the opportunity to think about capture and so on.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But just a single slice in time, they're very different.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But that's a fundamental point about all this.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, and so I'll just say how power kind of helps you out in a way.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So I mentioned this sort of ethereal concept before, business definition.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So it's rather important.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So if you think about Uber versus Netflix, where they go next, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Uber at first, their thought was this was an international business.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That means that going into China, somehow their strength would be transferable into that effort and they could be successful.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And Netflix thinking about going international, thinking that if they started streaming in Korea, that that would make a lot of sense.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So that's the question.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The key thing there is if you have an established business, is the drivers of power in that extensible to that additional segment you're considering, whether it's geographic or customer or whatever?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And because if it is,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The risk reward of doing it, the calculation beginning, is so much better, because being able to carve out value to yourself is really hard.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And if you can build onto something that already does that and it works in that environment, then oh boy, go there, because that's so much easier than doing something really new.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so Netflix streaming in Korea, it built on, so you're saying you can share content across countries, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It built in the same fixed cost economics of content development and worked.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Ubers, if they have a source of power, it has to do with geographical density in a specific area like the Bay Area or something.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Exactly.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And if it turned out that the engineering part was 75% of the cost structure, I mean, content for Netflix is 75%, then it would have been fine.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But it's not, just as you said.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so when you're thinking about business definition, in some businesses, international is part of the same business, which is to say it's under the same power umbrella.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And in some businesses, it's not.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And you have to understand that in terms of what you're doing.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And if you're thinking about what's next, if you can go to things that are under your current power umbrella, oh boy, is that great.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If Porsche wants to sell cars in China as opposed to selling them in the U.S., no brainer.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, and a Chinese competitor would have to go through the same calculation, you know.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So the first point of this conversation is that to properly assess...

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

transforming directions, the first thing is carefully understanding your current base of power and then looking at this new segment, whether, as I say, it could be customer, geographic, technology, whatever product, and seeing whether it relies on that as well.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Because then, oh boy, a world looks rosy.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But on the other hand, if you think it does and it doesn't,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's like Uber and China.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I don't know.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

What did they lose?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

A billion dollars or something.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I don't know what it was.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so they used to be compensated by the shares.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And I don't know what their shares are worth now.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So anyway, so that's the starting point.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that's such an interesting case, David, because oftentimes.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's that kind of subtlety about locking in a distribution channel, for example, that's sort of kind of invisible, but may actually be the very thing that makes that such an... I mean, if you think of Sony, on the other hand, when they went into game consoles...

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That was a different business, I'd say, and brutally hard.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And it relied on some capabilities.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So it shows why the capability thing doesn't get you there.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I mean, yeah, some engineering at the time, analog was king there and digital was thought of as a backwater, but it was a very difficult.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And now it's, of course, the source of their profitability.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And like all these things, there were a few principal actors, a few leaders that had they not been there, it's hard to imagine it ever happening.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Some innovative, hard-driving people.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Let me just weigh in here for a sec.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I agree with her sort of leaving it off because to have power, right, you have to have it versus all potential and existing competitors.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The counterpositioning one is typically the type of power that you would have against incumbents.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But it doesn't work against wannabes because they don't have the same problems.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so the one that you have to think hardest about is versus other companies that are doing it just like you.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so for Bulmar, it would be Texas Instruments doing calculators.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that's why she left it off the list.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So Uber Eats, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But it's more plausible than different geographies.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Ben, that's such a great example because it speaks to the point of the complication of the phenotypes, that until you peel back the covers, it just sounds, oh yeah, Uber Eats and Drivers sounds all the same.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But when you start peeling it back, it may not be.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So what that says is you have to have

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

quite a lot of nuance in your understanding of whether you have power to begin with.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And of course, for Uber, it gets into the nature of platforms and exclusiveness of the sets that occupy either side of the platform and whether they overlap and all that kind of stuff.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so without that nuance, you just, you miss it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So where we're heading in this conversation is we're saying transforming is a worthwhile topic.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then we're saying that a starting point is understanding the power of your current business, because if you can build off of that, it creates a wildly preferable risk return prospect for something you're getting into.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that then takes us to the next topic, which is

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

What if you can't build on your current thing and you need to get into something that doesn't build on your current source of power?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And the two of you, with all your interviews, actually have so much.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You know, you have this wealth of information about what goes into people's minds doing that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But if you think about that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

What are you into?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You're basically, you're starting a new business, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right, exactly.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so remember that thing I said about the S&P 100?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you look at what they went into that generated a lot of value and ask the question, could you generalize it all about that?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I'll create some definitions here a little bit, sort of three categories.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you think of, does it satisfy the same needs or does it use the same skills?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Those are the two dimensions, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Because I have a consulting background and the whole world is always two-dimensional, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And if it has neither the same skills nor the same need, I just call that pure diversification.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And rarely does that work.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's a very high-risk proposition.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You're basically creating a new business, something you don't know how to do at all.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The skills of your company.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So what your engineers know how to do, what your salespeople know how to do, all those sorts of things.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And as a big company, you have all the agency problems of trying to get something off the ground with a lot of bureaucracy and everything else.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

There's some advantages, but there's more disadvantages.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

There's probably more disadvantages than advantages.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And data supports that, that unrelated diversification is typically not a great thing to do.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You got it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then if you look at the upper left, which is it's the same need.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

but different set of skills, you can call that reinvention.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And sometimes you're forced to do that, but the opportunity set isn't that great, really.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's not like you're opening up the whole world to opportunities.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so those are pretty rare.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It does happen.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I mean, Netflix into streaming is reinvention.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It can happen.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's hard to do.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You're usually counterpositioned because you've got a whole group of people that wants to do it the old way.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And they have a lot of power in a company typically because they've got the P&L.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, that's very insightful.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's exactly right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Otherwise, you get swamped by agency problems.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so the different needs, skills sharing, same skills or not same, but shared skills, you can call that category co-action.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that's where all the action is.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's AWS for sure, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Exactly.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

AWS.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Wait, so this is the lower right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

This is kind of the lower middle.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's a bunch of not perfectly shared skills, but you know quite a bit about the stuff you need to do to get in there, but it's a different need.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that accounts, I don't have the numbers in front of me, but I think it's 90% of the value in the S&P 100 of the new stuff came from co-action.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that's saying something that's pretty straightforward.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Ah, God, you're too fast for me.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Same business.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then the extra credit on this will be why are these axes not quite orthogonal?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But I'll leave that to another discussion.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So if you think of Sony going into PlayStation...

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That was not the same as Sony going into cars.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It was a different business, but they did have a lot of stuff.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that basically says that you want to constrain yourself to areas that sort of meet with your current capabilities.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Now, occasionally there are companies that have capabilities that are so proprietary

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

that actually that aligns with power automatically, but that's very rare.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I mean, I'd say like corning and glass technology, for example, it's such a weird material science so they could do glass stuff that other people couldn't do.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So my view of 3M is that they're basically a material science company.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And material science is weird.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's not fully, or at least it used to be, I'm not so current on it so much, but not fully developed theoretically.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

They're all kinds of niche-y companies.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

idiosyncratic aspects to it and so they were able to invent stuff so if you think of post-it notes right that was a not so sticky glue right and then they didn't know what the hell to do with it

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And it went on for years.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

There is a champion in the thing that just said, no, there's something great here.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And they almost missed it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It came down to a final marketing trial where they almost didn't follow up on it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Wow.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Well, I'd characterize it a little different.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I'd say it was a very interesting technology with no product.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, it's funny.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I guess we share a view in that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I don't find myself very popular in that view, but I agree with you.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

There's all this hand-waving about the wonders of decentralization and the world will be a great place and everything, and I'm waiting for the— We need the sticky note.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

We need the sticky note, right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Anyway, so I think that is just a simple observation, which is that the stuff that's most likely will get you there is a different need, but using some of the skills that you have.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Delighted to do that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And nothing very complicated about it, but I think data bears that out.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So as I've said, I think on other episodes, my understanding as an economist is that ground zero for economic vitality is the strength of the entrepreneurial sector.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So a really interesting question.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I mean, way back when, before the idea of core competencies, there's a writer that wrote about, I think they used the term distinctive competencies, which is exactly what you're getting at.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And I would say that that was probably true of coring and glass technology, but it's rare.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And I agree with you that a lot of tech companies have a lot of similar sort of stuff.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And if you had a distinctive capability,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

and that that had an application in an area so it led to a good product, then, oh boy, that's great.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But it's hard.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's not common.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so if you're in this place where you can't build on your current power, you just have to realize, as you were saying before, Ben, you're back in event space.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And yeah, you can build on current capabilities, but that's sort of table stakes, you know?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You're into that level of risk.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And like all those things, it's adaptive.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You know, you sort of try stuff and move forward in a positive way.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Brutally honest and very granular.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I love it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Did you write that down, Cheney?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I think we should remember all that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right, right, right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

No, I think you nailed it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So there's a famous economist called Joseph Schumpeter who sort of posited that, and it was different than sort of normal economic theory at the time because it was very dynamic and not sort of mathematical.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I just want to underline what Chinese rightfully kind of pulled that out as kind of a key point here is that the risk level of doing something that's under your current power umbrella or not

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The difference is gigantic.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So that should be your starting point because it is absolutely gigantic.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And I think since we're back into invention, and I am a huge fan of Amazon, the fact that they've been able to do what they do, I would argue that they couldn't have done it if they weren't willing to take the risk and have some failures, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Absolutely.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so when Cheney and I talked to companies recently,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

will often, when we hear it, if they have been successful at transforming, and we talk about future transforming,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The narrative that makes us think, oh boy, this has really got our problem is, oh, we have a really defined process for innovation here, and there is a 17-step process, and we know exactly who to assign to it, and blah, blah, blah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so I believe that very strongly.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's the red flag of all red flags, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then there are other in-company things.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You worry about sort of screening criteria.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

For example, some companies, when they're thinking of doing new stuff, say, well, I won't do it unless it will move the needle corporately, which means the market has to be a certain size.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And of course, Silicon Valley is a center for that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And usually if it's already a billion dollar market, you're too late.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But this is just a highlight that invention is really hard.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's hard for a large company to do it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's hard for individuals to do it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And corporate strategy is asking a question on the transforming side, at least, of if you do it, are there cases in which your current platform are significant benefit to you?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So the thing that really interested me was, can I contribute to that in any way?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Oh, iPhone and the iPod are straight up co-action.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Similar capabilities, but I mean, they are computers in sort of a generic sense, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But the iPhone, in a functional way, it does compete a little bit with the desktop.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, I mean, I would say that one of the things when you're trying to do business definition, there's the theoretical side is the power shared.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then there's the empirical side is to look at the composition of competitors and see if they're different.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that's suggestive that they're sort of different.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so the competitors for the iPhone are different largely than the competitors for the MacBook Pro.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You know, again, it's not perfect, but because sometimes that doesn't develop in exactly economic ways, but it's a pretty good way to look at it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Is there anything that I can do that helps with that?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And my discipline is sort of,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

business strategy.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so there's a real question about, is there anything useful that business strategy can add to that sort of creative, dynamic effort of all these people?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And I'll cue it up with an example that I used to use in my class at Stanford sometimes, which is that

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's closer to pure diversification, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So if you think of that horizontal axis, that thing I was talking about, that's a spectrum from zero to 100%.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you can imagine me holding up two devices.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you're in the car business, if you go from green cars to red cars, you have almost 95% shared skill.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Go from luxury cars to compacts, high sharing.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So Toyota can do it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Go from cars to tanks,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

pretty different.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right, right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's not impossible, but quite different.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then if you go from cars to refrigerators, it's really different.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So yeah, no, I agree with that analysis.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But remember to not to forget the importance of the entrepreneur in this.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

because they are the locusts of inventiveness, and it doesn't happen without them.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And this isn't an automatic process or something mechanical.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

There's individual human creativity involved, and it's especially evident in Apple.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But it's really true everywhere for all entrepreneurs.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that's why Janine and I have to be fairly modest about what we're doing, because what we're really trying to do is to provide pattern recognition for those people, but it doesn't substitute for them.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's just a tool.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So that's the first handheld calculator in the United States, Bomar.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Well, it's very related.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you're acquiring a company, the primary question you have to ask yourself is,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

is why is this worth more to me than to the seller?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Because there will always be an information asymmetry.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The seller will always know more about the asset than you will.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

There's a ton of financial analysis work on this.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And, you know, you can't get it perfectly, but basically they look at the stock price before and after acquisition and all this stuff.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And if you distill all that, what it basically says is, you know, the acquirers kind of break even or whatever, and the seller does very well.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And the fact that they figured that out for a large segment of business was genius.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so here's the issue, is that here are these two devices.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that then question of what do you bring, you can imagine how that touches on this subject of business definition and so on.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that's why antitrust authorities get so upset about it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you horizontally acquire in something with scale economies,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That just makes your advantage that much more.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so people get upset about it and people would love to do it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But, you know, Hart, Scott, Rodino, we'll let you get away with it, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And rightfully so.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But you have to be very, very disciplined because often what happens if you're inside a large company and facing these decisions, and I've been involved in many of them, what happens is the argument that's often made to advance that is, oh,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

They were wildly successful to begin with.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Well, we don't have to have the same number of accountants or we can kind of reduce their sort of these cost reduction personnel overlap thing.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Never works because they're diseconomies of being in a large organization as well as economies.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And they're sort of a wash is a good assumption about it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And how much money are you really going to save?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that analysis doesn't get you there.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You need something more fundamental.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And usually it's related to power or something like that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Incredible product market fit.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Well, I'll add something to that, which is that the cost of that revenue is favorable.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Bomar went from maybe $3 million to $100 million in a couple of years, which back in those days was real money.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So think of Disney.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So think of getting Lucas and Cameron's stuff and... Marvel.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Oh, wow.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Marvel is incredible.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You know, Ivor created a huge amount of corporate value by doing those things and Pixar.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that had to do with...

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

him taking franchises, like LVMH was taking powerful brands that weren't fully exploited and figuring out how to economically exploit them, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And Disney was taking branded entertainment that was powerful and being able to fully exploit it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so it answered the question, why is this worth more to me?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So you could take Star Wars stuff, which you sort of had the feeling George Lucas kind of

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

wasn't so interesting to sort of exploit it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

He was kind of a creative genius, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And yet Disney could take it and run with it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so I think that wasn't that you bought revenue that already existed.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It was that you were able to exploit that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And of course, calculators are an interesting starting point because the Japanese calculator, Busycom, was sort of what started the whole CPU revolution.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So examples like that, they plug completely into the power structure of the current business.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So, you know, high switching costs stuff, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that they can deploy it to all their customers and get the same economics of high switching costs.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I understand.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Do you want to add to that?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so tremendously successful.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that's why if you have switching costs, the key strategic challenge is to acquire customers when the cost of a customer does not fully arbitrage out the profit stream that you would expect from them.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And you all know the story of the iPod.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That was the beginning

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So I think sort of a non-obvious point of all this is that if you're thinking of doing something new, getting into stuff, that understanding business definition is critical.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

of Apple as an incredible business model, but it also was the precursor to the iPhone.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Which is to say, into what areas does your current power umbrella extend?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You got to understand that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Then the next one is the point that Chen Yi made, which is that expansion into areas where that umbrella extends is radically more attractive than starting something utterly new.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Oh, that's a really important point.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Absolutely.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You're failing if you don't exploit it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Because you can assume that eventually somebody else will, and that may completely ruin your competitive position.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And for example, if it's based on scale.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So point one.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Go to business definition.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Think very hard about where your power umbrella is, too, that if it does extend into an area you're considering to go there because it's really attractive.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then the third one is that if you don't have anything there and you still want to do something new, co-action's the name of the game, but understand that you're now into invention of a new business.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And with all the things around it, risk, adaptation, you know, everything, and entrepreneurs matter.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Bomar, on the other hand, and this speaks to why Seven Powers- Not exactly a household name today.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So Jenny, that was such an important point about how if you miss a business definition, I'm going to ask you for an example.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Can you think of a good example of companies that didn't understand the full extent of their business and got taken out as a result of it?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right, right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Who was that?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Balmar never heard of him, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

My take of Blockbuster is if they'd done a red envelope business a year earlier, Netflix wouldn't have survived.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You'd never heard of it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Oh, I love that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So that dates me and you.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So do either of you have diners clubs cards?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I do not.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

No.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so they missed it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yep.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I mean, it's a great example.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

They didn't understand that it was actually a platform where you want to cover as many types as possible and it shouldn't be constrained.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so they missed the business definition.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And Visa is one of the highest margin businesses in the world right now, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That is nice and actual.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Were they owned by banks?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, innovation or disruptive technology is not sufficient.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It was very disruptive.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you were an abacus maker or a Monroe calculator maker, it puts you out of business.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Very disruptive, but completely went out of business after a while.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I love the answer.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And I think she's right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I mean, when we look at platform things, there is the business of running the platform.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So think of, for example, the fixed cost in Uber of their modeling and all that kind of stuff.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then there's the network economy aspects of a two-sided platform with people, you know, and so on.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And it had tremendous brand recognition was the thing and this huge spin-up.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And you could have power in either one of those.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But if it turns out that the cost structure is not, there isn't a huge lump of fixed cost, then it doesn't matter much.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But I think, Jenny, you got it right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that speaks to strategy.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, and this isn't sort of a pointy-headed kind of issue because it gets back to if you find the thing that's cause rather than effect, that's the thing that you've got to defend, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And my intuition about this, and I don't know if it's right, is that you have to introduce time as a variable in this to correctly understand the problem.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so what you wonder is if you were...

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But I think Jenny and I are involved in this deep debate right now about sort of the boundaries and relationship between scale economies and network economies.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you want to get even more confused, just remember that scale economy typically is defined as a situation which, as scale increases, cost per unit goes down.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's often true of network economies, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

but the structural economic conditions that created are quite different.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And understanding those, if you're a business operator is really important because then you're less likely to get taken out by your better,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Helping the people founding those companies, is there anything that you could say that would maybe guide them to be a little more iPod-ish and a little less Bomar-ish, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Well, what we're talking about right now is there are a variety of topics.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

that are extremely difficult phenotypes, if you will, to tease out and delayer.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And we seem to have enough of those that actually we probably could write a book about it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so it's a topic of conversation.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

We've thought about certain white papers and this and that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I'm pretty lazy.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That sounds like hell.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I'd say my passion, and I think probably Jenny's sort of aligns with this too, is getting the theory right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's very satisfying and extremely hard to sort of go through and figure out, you know, how this kind of all fits together.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And of course, that's how you get to simple, but not simplistic.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's the only way you get to simple, but not simplistic.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that's kind of the satisfying part.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But I don't know, the idea of writing another book scares the hell out of me.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But the problem with that is that the nature, as the two of you know from your acquired site, as well as all the other things you've done,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

How did you de-layer AWS?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So and channeling Kurosawa, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

the nature of developing business is adaptive and evolutionary.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's not like you sit a bunch of bright people in the room and you figure out the strategy and say, okay, we're just going to execute from now.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's you go forward in time and effort and new information comes in.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Oh, that customer didn't do what I thought.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

This competitor is coming in this way.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

The technology frontier has changed, all this stuff.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And you have to adapt to that over time

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so the problem with that is that, okay, well then, if it's that way, how does a body of thought contribute to that?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And the answer to that is that if you can provide a useful mental model, or as Jin Yi calls it, pattern recognition.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yes.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You provide something so that as entrepreneurs are moving through space and time, they can see what's a little more likely to end up iPod-ish and a little less likely to end up Bomar-ish.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That kind of metal model is actually hard to construct.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And what I say in the book is that the very high hurdle that it has to clear is that it has to be simple but not simplistic.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So simple, it has to be that way or people won't remember it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If it's some complex theory that you have to go back and look it up every time, it's not going to help a lot when you're making business decisions.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And not simplistic means that it's got to cover most of the situations you face.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

In other words, it has to be relatively exhaustive.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that's a high hurdle.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So there were a number of strategy frameworks before that were extremely interesting and made great contributions, but weren't simple but not simplistic.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Probably the most prevalent was Porter's Five Forces, focused on what he calls industry attractiveness.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It was a tremendous contribution, but it's not insufficient.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

If you're in an attractive industry, it doesn't get you the kind of security that an iPod has.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And there's been statistical work just buttressing that point more generally, that industry attractiveness doesn't explain a lot of firm differences in profitability.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Oh, damn.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Another one was Christensen's work on disruptive technologies, which is just phenomenally interesting and highly erudite.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But this example is perfect.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Disruptive is actually not correlated with long-term profitability.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It has to do with product market fit.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It basically says you've come up with a better way of doing something that takes out the incumbent.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It disrupts it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So very interesting in that frame, but not for the Bomar iPod problem.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And then there's a whole strain of thought around capability analysis.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You can do a lot of things with capabilities, but it's not common that that's the basis of why you build great business models.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Other people have those capabilities as well.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So what that meant from a concept development framework is that I sort of had to go back to square one and say, okay,

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I'm thinking about pattern recognition for entrepreneurs.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

What's simple but not simplistic?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And one of the keys to that question is persistence, which is that if you were to say Apple's profitability next quarter, it's not a random draw, right?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's highly persistent.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And there's statistical work on that that suggests that's generally true for, you know, very successful companies.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, there's that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But I think also the fact that he says that this quarter is baked also sort of tells you about something about the business model in a way.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Go for it, Jenny, because I don't know the answer.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that persistence tells you that there are economic structures that

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

that create attractive outcomes and you then ask the question can you generalize about those because if you even generalize about those then you know maybe you can get to something sufficiently simple and yet comprehensive that is useful to entrepreneurs and so after

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Looking at that for decades, my conclusion was that actually it is simple.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

There are only seven of them.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And in fact, if you're dealing with startups these days, it's usually a smaller subset of that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And so that to me was a fairly profound insight.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And that's what Seven Powers is.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

It's just those structures that if you can get there, make you more iPod-ish and less Bomar-ish.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

That's right.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Gee, I wish I had said that.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So product market fit and power are more or less orthogonal.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

There are some complexities in that statement.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And I'll tell you something, Ben and David, that has occurred to Chen Yi and myself over the last year, which is a little bit different maybe than what's said in the book, which is that I used to think that it was sequential.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You get product market fit, and then you deal with power.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But my biggest education is talking to founders.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I love their intelligence, their creativity, dare I say their youth, and their deep thoughtfulness about stuff.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And what I'm finding is that the proper path is actually to be thinking about those things kind of simultaneously.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Because what's going on is you're trying to figure out, okay, what am I doing with this business?

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You know, I've got this choice and this choice.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And in the mix of that, there are both product market fit questions and power questions.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And you don't just say, well, I'm just going to do the product market fit stuff and think about power later.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You actually need to start thinking about it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You won't solve it completely at the beginning.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

You won't know, oh, yeah, I have power for sure, but you should be thinking about it.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So persistence then leads you down to those structures.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And part of the reason that it's really cool that you're sort of thinking about this in your interviews and we think about it in our work is one thing I've said to you before is that the genotypes of power are simple.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

There are only seven.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

My partner, Bill, says that it turns strategy from an essay question into a multiple choice question, although I don't know with chat GPT the difference anymore.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

But the phenotypes, that is the exact

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

granular way in which they are articulated and carried forward are complicated.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

Yeah, and we might struggle for weeks trying to figure out whether something has power or not.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

I'll give you an example of how the idea of power is so important.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

So, you know, I'm sort of a sports car nut and I used to drive too fast.

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Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business

And Porsche is a great example here, which is, think of that, the 911