Harshal Khatre
๐ค SpeakerAppearances Over Time
Podcast Appearances
Actually, we don't disclose the actual data of paid customers.
It's around, I've seen the, it's around five to 7%.
Right.
But this free plan, we didn't have this free plan earlier.
So I think in January, we launched this free plan.
And then since then, we started, you know, seeing a spike of new registrations.
So it's a mix of, and I also, you know, probably tell you that our actual user base, 85% of them are from India and the remaining 50% of them are come from different parts of the world.
So the pricing for them is different.
So for them, we sell, you know, $25 a month to almost $50 a month.
No.
So we had a trial account.
So they had to go through the trial and then after that we used to convert them to the paid.
Yeah, there was a philosophy behind that.
So we noticed that, um, we, we had to spend a lot of time because the unit, the actual ticket size of our software is very low, right?
So at this price point, we had to invest a lot in, you know, um,
hand-holding those customers from trial to becoming a paid customer.
So we had to, you know, call them up manually, explain them all the features and there were, you know, a lot of to and fro calls because in India, the touchless buying doesn't happen.
Okay.
So we have to, you know, interact with the customer directly.
Okay.