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Heath Wells

๐Ÿ‘ค Speaker
166 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

Yeah, it's a SaaS model.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

So New Order is a B2B e-commerce platform.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

Super simple concept.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

We essentially take e-commerce and apply it over wholesale.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

So you have a brand on one side.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

So let's say Lacoste and you have a retailer on the other side who's the buyer.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

And that ranges from Nordstrom, Amazon, all the way to the small mom and pop store.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

So just one side.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

So brands pay us a subscription fee ranging from around about $12,500 up to a million.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

Yeah, that's per year.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

So we have three, you know, very separate cohorts.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

You have your SMBs, then you have your mid market, and then you have your whales and your enterprise.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

Sub 50, more than 30, probably sub 50.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

So in that range, we try and look at it, you know, now that we're a little bit further along,

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

You don't just want to look at averages, but yeah, it's between the 30 and $50,000.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

We actually launched in late 2011, and full transparency, it's been a bit of a slow burn the first few years, but it's one of those things where you have to wait for the tipping point to occur, and it has literally been the last 12, 18 months that it's just been all action.

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

And when you parallel that to some of the other e-commerce platforms, you look at Demandware, Hybris,

SaaS Interviews with CEOs, Startups, Founders
1650 How He Kept Leverage in $15m Raise Despite ARR Being Less Than $25m Raised To Date

on the B2C side, they all went through a similar journey.

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