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Heiko Schwarz

๐Ÿ‘ค Speaker
133 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

really amazing at the end of the day.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

So far, we decided to go for venture capital.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

Correct.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

It's always about balancing the opportunity with the risk level.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

And some players in the market are

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

Getting really, really nervous, and I had some thought and experience exchanged with other founders who did venture dApps, and as soon as they cross or miss some of the important KPIs,

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

these players might become really, really stressful.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

And our intention is that we work with investors who have a very long-term perspective and breadth and are interested in building a great company.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

And therefore, we have been successful so far to bet on funds and investors that have a long, long-term perspective, right?

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

Well, I'm not going to disclose the churn.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

precise figure but we have a negative and two-digit negative churn and um which is an amazing amazing sign in terms of customer satisfaction so just to be clear you're more than you're more than negative net 10 percent churn monthly or annually yeah monthly or annually annually okay

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

Yes, correct.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

Great question.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

So far, and that's amazing, we haven't focused on driving...

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

Amazing is that we didn't put emphasis and efforts into upselling.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

We're focusing on building a great... The nice thing about our offering is that the different, let's say the three main products, identify threats, assess impact, mitigate, are building on each other.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

So it's a logical consequence.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

As soon as you achieve maturity one,

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

So you're seeking for step two into our product portfolio because it just makes sense to add on this part to go to maturity stage two and three and so on.

SaaS Interviews with CEOs, Startups, Founders
1527 Supply Chain Risk Company Hits $7m in ARR, 130 Customers

So our strategy is to intensify and focus on the customer success, which we are not charging.