Heiko Schwarz
๐ค SpeakerAppearances Over Time
Podcast Appearances
really amazing at the end of the day.
So far, we decided to go for venture capital.
Correct.
It's always about balancing the opportunity with the risk level.
And some players in the market are
Getting really, really nervous, and I had some thought and experience exchanged with other founders who did venture dApps, and as soon as they cross or miss some of the important KPIs,
these players might become really, really stressful.
And our intention is that we work with investors who have a very long-term perspective and breadth and are interested in building a great company.
And therefore, we have been successful so far to bet on funds and investors that have a long, long-term perspective, right?
Well, I'm not going to disclose the churn.
precise figure but we have a negative and two-digit negative churn and um which is an amazing amazing sign in terms of customer satisfaction so just to be clear you're more than you're more than negative net 10 percent churn monthly or annually yeah monthly or annually annually okay
Yes, correct.
Great question.
So far, and that's amazing, we haven't focused on driving...
Amazing is that we didn't put emphasis and efforts into upselling.
We're focusing on building a great... The nice thing about our offering is that the different, let's say the three main products, identify threats, assess impact, mitigate, are building on each other.
So it's a logical consequence.
As soon as you achieve maturity one,
So you're seeking for step two into our product portfolio because it just makes sense to add on this part to go to maturity stage two and three and so on.
So our strategy is to intensify and focus on the customer success, which we are not charging.