Helen Rosner

I think that it is a shortcut to create an environment of intensity and leadership.

Leadership in scare quotes.

But I don't think that kitchens need to be nightmarish in order for them to produce thrilling food.

I don't think it's possible to come up with one universal law that tells us what's going to make a restaurant good and what's going to make a restaurant bad, with the exception of the fact that being an abusive workplace does not mean your food is going to be good.