Horst Schulze
👤 SpeakerAppearances Over Time
Podcast Appearances
Environment of belonging and purpose.
And again, he was relentlessly working on all process and continuing.
He was constantly seeking, it's very important, very important here.
If a problem repeated itself, he was right away and said, okay, let's look at the process.
Let's find a root cause.
Why this process?
A root cause analysis was his strength.
And you know, here's the thing.
If you find root cause of your mistakes, you become efficient.
Because by eliminating the mistake, you improve the product and lower your cost.
Instead of cost cutting, which means you take something away from the customer.
He ended up becoming a vice president in the Beverly Hills Hilton for those hotels.
And he ran for many years.
He just a year ago and so retired from there.
Well, friendship.
Behind my back, some of those guys got together and created a reunion for me.
a few months ago, and people came from Europe and Asia and all over.
They're all running major companies.