Horst Schulze

No.

But let's face it.

I have no moral right to compromise.

I know my objective is good for all concerned.

In that moment, I would be going against the owners, against the employees, against society, even against God, because I question myself, would God approve?

I question myself very careful.

Is my objective, would God approve?

In that moment, I painted myself in the corner.

I can't just compromise anymore.

You know, that's one of the big problems with management.

They want to be known as a nice guy.

That's not my business.

And when they make a speech, I don't go into the speech so that people think I'm a nice guy.

I go into the speech so that I give something.

What do you think of me, particularly at my age?

What are you going to do, fire me?

When I went halfway through my time in Hyatt, I took the worst hotel I met.

It was a major success.

And I knew the philosophy works.

It wasn't so much I am the right thing, no, but the philosophy of respecting the employee and loving the employee and make sure they align, but not compromising and understanding the market and pushing those things together.