Horst Schulze

that happened during the 80s when the Japanese became major competitors to us.

They were taking over, they're buying everything and controlling and product.

and cars and everything.

We didn't make no more TVs.

When the Commerce Department said we have to study how to be more competitive with the Japanese, studied the number one companies in the world, studied the companies that were sustained leaders in their product for many years, why and so on, found commonalities and created a criteria.

And afterwards said we have to find out who

in America has comes close to that.

So we can make it an example for other companies.

So when you studied and done apply, if you win the Baldrige, you are obligated to open your company up for other companies come in and learn.

For a year free.

Yeah.

Yeah.

We had every Monday, 20, 30 companies there to learn.

We created a learning center.

No, I figured out how to make money on it.

So we started at seven o'clock Monday mornings.

So they had to check out on Sunday, check in on Sunday.

Come and learn from us.

If I'm not mistaken.

Including Job, Steve Job, before they went into retail.