Host / Investigative Reporter

And any time we get that kind of call, I always have hopes that maybe it might be her.

What is the world missing not having her in it?

It was a beautiful, small service.

Even with no remains to bury, Jolene's loved ones remember her to the tune of Amazing Grace.

And then my grandson asked me, Emma, why is there a headstone when Mama's not there?

I said, this marks that your mother lived here on Earth, that she needs to be remembered.

And who knows?

God's will, maybe we'll have something to put there.

It's the only thing we have to live for, right?

It's the hope.

Without hope, what do we have?

we first meet.

Jolene's mom, Ann, telling me, David, that she hasn't given up on the hope of possibly finding her daughter's remains with the hope of having a true burial after all these years.

And I'm Deborah Roberts.

From all of us at 2020 and ABC News, good night.