Jai Patel

I'm good.

How are you, Tim?

Thank you for having me.

You know, we have a financial plan that's a five-year period.

And originally, we were projecting that we would see our subway ridership up to 90%.

But a couple of years ago, we revised that because we weren't seeing that.

But we're hopeful we see an 80% by 2029 ridership recovery for subways.

But on the railroads, we're seeing that recovery even higher today.

We see 85% ridership recovery on our railroads.

which is amazing, something that we thought was going to be slower, our railroad customers than our subway customers originally coming out of pre-pandemic.

So, you know, what we have is very small, predictable fare increases that help bus

balance the financial plan.

And so we don't want to burden one rider over another.

It's really about distance-based and commuters.

And so we keep that equitable.

You know that we do a 2% fare increase every other year, and that keeps our financial plan in balance.

We bring riders back by providing reliable on-time performance, right?

Our service matters to customers and delivering the service that we promise and schedule is something that we strive for, but also safety.

Our customers need to feel safe and our customers feel that, right?

We've had the lowest safety numbers or crime numbers in July.