James Chandler

I remember when Spotify first came along, I was working in a media agency.

I mean, it was like magical, the idea that you could kind of have all this stuff.

They didn't have an AdMob, they didn't know what they were doing.

Radio people saw it as a huge threat.

They attacked it.

They said it wouldn't work.

Somehow we're in 2026 and those two things have found a way of sitting beside each other in kind of harmony, almost friends, sharing stages at things like the podcast show.

Publishers attacked Google when they were like, well, hang on, are you going to pay us for some of this content?

Black cab drivers attacked Uber when they came along.

But suddenly now there's a way of sort of figuring out what you can't pull the handbrake on is human behaviour.

And technology is going to be this sort of accelerant, this lubricant for new human behaviours.

Substack was the same.

I heard people saying, you know, Substack is the unprofessionalism of journalism.

journalists are leaving newspapers to write for Substack in their droves because that's where people are reading news now.

And you can go on and on and on with all these examples.

I really think the industry is super uncomfortable with what she's doing.

One, because it's very early on.

And two,

Yeah, the quality isn't as good and all these things, but I think we should judge it further down the line rather than now.

And she's operating on a different plane.