James Kennedy
๐ค SpeakerAppearances Over Time
Podcast Appearances
14 here and then a bunch in, we have an office in Karachi and Pakistan and Dublin as well.
Yeah, that's correct.
So our churn for the last four months has been in the order of 2%.
that's Logo.
That's gross.
What do you mean?
What's gross?
Net is net.
So it's the difference between the number of customers.
Yeah, actually, no, that's incorrect.
So it's gross.
So what we're talking about is total number of customers to churn divided by our total number of customers is 1% to 2%.
We have been there at different phases and it changes.
So recently that's fallen off a little bit, but yeah.
You put it at about 13 US is correct.
Yeah.
Well, definitely all areas of the funnel, you know, like for our first user experience probably is still an opportunity for us.
And, you know, I heard an expression recently, which I really liked, which is amateur marketers focus on the top of the funnel, but the pros focus on the bottom.
So we are putting more effort and resources into the bottom as well as working with our partner network, which is another way of scaling up.
No, of course not.