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James McDonough

๐Ÿ‘ค Speaker
158 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

Uh, the creation of the app, he does that from his desktop or, or, you know, web browser.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

Uh, and then the actual use of the app is, is from any platform, including mobile.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

Yeah, of course.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

So, uh, basically Bob would, would invite, uh, his colleagues to the team.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

So it'd be like

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

whatever company is using it and then they would

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

account and then they would depending on the access and privileges that's being set up um is what that user will see so we've got the ability to um let's say that the safety team will see the safety apps and templates and the maintenance team will see you know that those type of procedures but but i mean what i'm really curious about here though is is that is like the friction right so like do they then have to like take the time to understand and learn bob's form and and do they actually do that or do they just stick with the paper that has been working all along

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

After it's been created?

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

No, so that the new user, let's say Bob's colleague or the person's supervisor, whatever, Sam, George, whatever, they get an invite saying, hey, welcome to Fat Fingered, download it for free.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

And as soon as they log in, they'll see what Bob has created and that's it.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

So it's super easy.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

Yeah, so that's the magic.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

And that's really why I founded the company is that friction or that frustration is the frontline employee knows their job, they're passionate about their job, and they're tired or really frustrated with basically people not listening to them or just waiting for the bureaucracy to kick in or corporate IT who is traditionally under-resourced and just can't keep up with the sheer demand of, let's say, digitalization of

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

of uh procedures and so when bob and his team start using it liking it and it spreads to other teams because it's so easy to create more procedures and flexible um that they they really are selling it upwards and so there's this disconnect or this this i guess incorrect thinking that um that that the the i guess the field workers or the front line aren't i guess uh

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

aren't, I guess, motivated to change.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

And that's completely wrong.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

It's just that typically enterprise software is sold to the C-level and they're not, I guess, bringing the front line or the true subject matter experts from the business into those decisions.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

And so we went the opposite way.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

Instead of selling to the CIO or the executive, we sell from the bottoms up and allow them to bubble up the usage and, I guess, the initiation of change.

SaaS Interviews with CEOs, Startups, Founders
1276 Workers on Oil Rigs Build Apps Using His Tool

Okay.