Jason Taylor

Thanks, Scott. And I appreciate the opportunity to speak to you today. So I am Jason Taylor. I am originally a Canadian, which has some relevance into this as we talk about health care, because I come from a place where health care is delivered phenomenally differently than it is here in the U.S., I grew up in Toronto. I spent a long time part of my career with IBM, always in the tech sector.

Thanks, Scott. And I appreciate the opportunity to speak to you today. So I am Jason Taylor. I am originally a Canadian, which has some relevance into this as we talk about health care, because I come from a place where health care is delivered phenomenally differently than it is here in the U.S., I grew up in Toronto. I spent a long time part of my career with IBM, always in the tech sector.

And about 13 years ago, in one of my global roles, I was actually living in Europe, I met a girl. And because of the girl, I ended up moving to Los Angeles and going through a career change. We're married now, so that all worked out fine. But I got an opportunity to start reevaluating where I wanted to spend my time. And I became fascinated with U.S.

And about 13 years ago, in one of my global roles, I was actually living in Europe, I met a girl. And because of the girl, I ended up moving to Los Angeles and going through a career change. We're married now, so that all worked out fine. But I got an opportunity to start reevaluating where I wanted to spend my time. And I became fascinated with U.S.

health care and all of the challenges and opportunities that sat within it to try and make a difference, to try and make things a little bit better through the use of technology or workflow or various other things. So I've spent about the past decade primarily in the health care provider segment.

health care and all of the challenges and opportunities that sat within it to try and make a difference, to try and make things a little bit better through the use of technology or workflow or various other things. So I've spent about the past decade primarily in the health care provider segment.

working with health systems and hospitals on things ranging from patient engagement to revenue workflows to just generally how we can use tech to improve lives for both the clinicians delivering care and the patients that we all serve.

working with health systems and hospitals on things ranging from patient engagement to revenue workflows to just generally how we can use tech to improve lives for both the clinicians delivering care and the patients that we all serve.

We actually work really, really hard as Canadians to try to maintain that facade that we are all very nice and we apologize a lot. But I think inside, a lot of us have that more American core that we want the opportunity to get out and be aggressive and be a little less nice. But we don't get to explore it at home. We end up apologizing more often than not.

We actually work really, really hard as Canadians to try to maintain that facade that we are all very nice and we apologize a lot. But I think inside, a lot of us have that more American core that we want the opportunity to get out and be aggressive and be a little less nice. But we don't get to explore it at home. We end up apologizing more often than not.

So I think this year, that's a more relevant discussion than anything, Scott. We've had with the new administration coming in in Washington, we've had some new policy initiatives that have been, I'll say, partially introduced. I think that's creating a lot of tension in the system for health care providers. So we could be fans of what the Trump administration is doing or we could be opposed to it.

So I think this year, that's a more relevant discussion than anything, Scott. We've had with the new administration coming in in Washington, we've had some new policy initiatives that have been, I'll say, partially introduced. I think that's creating a lot of tension in the system for health care providers. So we could be fans of what the Trump administration is doing or we could be opposed to it.

What matters right now is there's a lot of uncertainty. And this comes at a pivotal time in investment in tech for a lot of healthcare systems. So as you know, because you spent a lot of time in this, there's roughly 400 health systems in the country. There's another 400 or so standalone hospitals that act independently.

What matters right now is there's a lot of uncertainty. And this comes at a pivotal time in investment in tech for a lot of healthcare systems. So as you know, because you spent a lot of time in this, there's roughly 400 health systems in the country. There's another 400 or so standalone hospitals that act independently.

And then there's 1,200 kind of critical access safety net systems that are mostly rural but spread out across the country. So this is a fairly small community. But even within that community, we spend a lot of time talking about the big 30 or 40 systems, the Mayo Clinics, the Cleveland Clinics, Johns Hopkins, kind of big name firms that deliver health care.

And then there's 1,200 kind of critical access safety net systems that are mostly rural but spread out across the country. So this is a fairly small community. But even within that community, we spend a lot of time talking about the big 30 or 40 systems, the Mayo Clinics, the Cleveland Clinics, Johns Hopkins, kind of big name firms that deliver health care.

What we don't spend a lot of time on is that the bottom 90% of these health systems and large hospitals are fairly resource strapped. They don't have big teams. They don't have big budgets. And so when change happens, even if it's positive innovation change, they don't have a lot of opportunity to chase it.

What we don't spend a lot of time on is that the bottom 90% of these health systems and large hospitals are fairly resource strapped. They don't have big teams. They don't have big budgets. And so when change happens, even if it's positive innovation change, they don't have a lot of opportunity to chase it.

So what we're seeing this year is we're two years into this AI surge where now we've got this ubiquitous everybody must do AI. Demand for tech is rising. We've got these policy uncertainty things that are being introduced, like potential costs from tariffs, potential revenue problems from Medicaid changes that have been promised but not yet enacted.

So what we're seeing this year is we're two years into this AI surge where now we've got this ubiquitous everybody must do AI. Demand for tech is rising. We've got these policy uncertainty things that are being introduced, like potential costs from tariffs, potential revenue problems from Medicaid changes that have been promised but not yet enacted.