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Jay Shetty

๐Ÿ‘ค Speaker
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32709 total appearances
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Podcast Appearances

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

Regulate before you communicate.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

Here's something most people don't know.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

You can't communicate well when your nervous system is dysregulated.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

Neuroscience shows that when you're stressed, triggered, or defensive, blood flow literally shifts away from the prefrontal cortex, the part of the brain responsible for reasoning,

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

empathy and language, and it moves toward the amygdala, the part responsible for threat and survival.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

Which means this, when you're activated, you don't communicate, you react.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

That's why emails sound colder than intended.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

That's why arguments escalate so fast.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

That's why you say things and immediately think, I shouldn't have said that.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

Think about this for a moment.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

When someone says something in a meeting,

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

and it triggers you.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

They stole your idea.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

They cut you off.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

They presented something that you know wasn't accurate.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

They're getting credit.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

When all of these emotions are running through your mind and you choose to speak,

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

you're more likely to make yourself look worse than you are to make yourself look better.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

If you don't choose to regulate and you react instead of respond effectively, you actually create more issues for yourself long-term and make more people not want to listen to you than when you're able to keep your calm.

On Purpose with Jay Shetty
How to Communicate So People Actually Listen

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