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JC Quintana

๐Ÿ‘ค Speaker
597 total appearances

Appearances Over Time

Podcast Appearances

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

But if you don't learn the very skill of listening to human beings and validating what problems you're trying to solve,

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

no technology in the world is going to help you be successful, right?

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

Yep.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

But having said that, the benefits of that generation is that they're going to have so many more tools to solve problems with and help the world.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

I really think that that's a generation that is going to end poverty, right?

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

That's going to actually have, you know, it's going to find the cure to cancer.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

It's going to be that generation that we're bringing in right now.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

Well, surprisingly not.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

7expectations.com.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

The number 7expectations.com.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

Yeah.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

So, you know, jckintana.com and severaneffectations.com go to the same place.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

And Instagram at jckintana is active.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

And I'm trying to contribute more.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

That was my resolution for this year to kind of take stuff from both the children's books and the business books and start doing quick research.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

you should know type clips and contribute more during 2026.

Experts of Experience
The Real Reason Your Customer Experience Is Broken (And It's Not What You Think)

So yeah, you'll see me on Instagram and Facebook and LinkedIn quite frequently.

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