Jean Luo

I don't know what she's going to say.

No, at the comedy barbecue thing, you were asked, like, when did you last interview for a job, right?

I thought that was hilarious.

No.

Well, because he's been an entrepreneur.

I was like, he's asking literally the worst person to ask that question to.

Have there been any interesting trends that you can share?

Yeah.

I feel like several times in this conversation, you've circled back to the customer, the customer pain point, the member need, and I can see how it's at the forefront and also like at the center of what you guys are working on.

Especially as you tell like, I guess the individual stories of like, you know, a student needing to buy books or people needing to

make ends meet to buy a plane ticket.

Those are very real individual moments.

It was like 2012 or 2013 maybe.

I remember.

Yeah.

We got into a Lyft and we didn't have to pay for it.

Mm-hmm.

Yeah, I can see how the, I mean, when it's a very traditional industry and there's education around new models and different ways of thinking about it, I can see how that could be an uphill battle.

Okay, so wrapping up, this is our last question.

So for someone listening right now who feels stuck financially, maybe they're in debt or maybe living paycheck to paycheck, what's one bold step or maybe a power move that they could take on right now to start shifting their money story?