Jeff Krasno

So we're very familiar with our physiological immune system. We build our immunity through a certain amount of exposure to pathogens, viruses, and bacteria, such that our B cells spin up these little proteins, and then ding, ding, ding, ding, they hit the right one, and we call those antibodies, and those antibodies then neuter the antigens on these pathogens.

And then they have memory and it's amazing. But in a metaphorical sense, you can also build your psychological immune system through a certain amount of exposure to insult. And I had plenty of it. And so by the time August 2020 rolled around, I was very unaffected by being insulted. In fact, I became like quasi-untriggerable in some ways. In fact, I even looked forward.

And then they have memory and it's amazing. But in a metaphorical sense, you can also build your psychological immune system through a certain amount of exposure to insult. And I had plenty of it. And so by the time August 2020 rolled around, I was very unaffected by being insulted. In fact, I became like quasi-untriggerable in some ways. In fact, I even looked forward.

And then they have memory and it's amazing. But in a metaphorical sense, you can also build your psychological immune system through a certain amount of exposure to insult. And I had plenty of it. And so by the time August 2020 rolled around, I was very unaffected by being insulted. In fact, I became like quasi-untriggerable in some ways. In fact, I even looked forward.

to being, you know, not insulted per se, but like I look forward to a little bit of conflict. So when I started to go into these Zoom calls with people, I was very, very emotionally regulated by it, you know, going in. And, you know, if you remember back then, we were still developing our fluency with Zoom, right?

to being, you know, not insulted per se, but like I look forward to a little bit of conflict. So when I started to go into these Zoom calls with people, I was very, very emotionally regulated by it, you know, going in. And, you know, if you remember back then, we were still developing our fluency with Zoom, right?

to being, you know, not insulted per se, but like I look forward to a little bit of conflict. So when I started to go into these Zoom calls with people, I was very, very emotionally regulated by it, you know, going in. And, you know, if you remember back then, we were still developing our fluency with Zoom, right?

So I would get on a call with one of my detractors and, you know, people would be like, you know, jabbing at buttons. Am I on mute? I'm still on mute or whatever. And we would exchange, you know, a few pleasantries. And then, Drew, it was so interesting. You know, these conversations took on such a consistent pattern. I would sit there and they would tell me their entire life story for 45 minutes.

So I would get on a call with one of my detractors and, you know, people would be like, you know, jabbing at buttons. Am I on mute? I'm still on mute or whatever. And we would exchange, you know, a few pleasantries. And then, Drew, it was so interesting. You know, these conversations took on such a consistent pattern. I would sit there and they would tell me their entire life story for 45 minutes.

So I would get on a call with one of my detractors and, you know, people would be like, you know, jabbing at buttons. Am I on mute? I'm still on mute or whatever. And we would exchange, you know, a few pleasantries. And then, Drew, it was so interesting. You know, these conversations took on such a consistent pattern. I would sit there and they would tell me their entire life story for 45 minutes.

And what I realized in short order is that I was essentially creating a safe and trustworthy set and setting for people to be seen and to be heard. I got better at this skill over time.

And what I realized in short order is that I was essentially creating a safe and trustworthy set and setting for people to be seen and to be heard. I got better at this skill over time.

And what I realized in short order is that I was essentially creating a safe and trustworthy set and setting for people to be seen and to be heard. I got better at this skill over time.

And I started to actually consider it part of one of my adversity memetics, candidly, is like the importance of actually leaning in to stressful conversations and the possibility of what's on the other side of them. And so, you know, I didn't have any training at that juncture in nonviolent communication.

And I started to actually consider it part of one of my adversity memetics, candidly, is like the importance of actually leaning in to stressful conversations and the possibility of what's on the other side of them. And so, you know, I didn't have any training at that juncture in nonviolent communication.

And I started to actually consider it part of one of my adversity memetics, candidly, is like the importance of actually leaning in to stressful conversations and the possibility of what's on the other side of them. And so, you know, I didn't have any training at that juncture in nonviolent communication.

I subsequently did go get some because I was so interested in this whole world of being able to connect with people that disagree with you. And then I started to build my own sort of regimen or protocol around actually having, how to have these really stressful, hard, thorny conversations. And so there's just like a couple key tips. Please.

I subsequently did go get some because I was so interested in this whole world of being able to connect with people that disagree with you. And then I started to build my own sort of regimen or protocol around actually having, how to have these really stressful, hard, thorny conversations. And so there's just like a couple key tips. Please.

I subsequently did go get some because I was so interested in this whole world of being able to connect with people that disagree with you. And then I started to build my own sort of regimen or protocol around actually having, how to have these really stressful, hard, thorny conversations. And so there's just like a couple key tips. Please.

Because I think we live in a world where we tend to avoid stressful conversations, right? And that's okay. Sometimes it is best to create space and disengage yourself Particularly when the behavior is really odious, if it's racist or abusive or really neglectful. What sits on the other side of these stressful conversations really can represent a world that our hearts can imagine as possible.