Jeff Krasno

Like, that's the best band ever. They got the best songs. They sell more tickets than anybody. And then there would be this long pregnant silence afterwards. And I was so uncomfortable that I always felt like I needed to fill that void. And then I'd start in pitching again. And this recurred over and over. Finally, I asked our interpreter, I was like, what's up with this?

Like, that's the best band ever. They got the best songs. They sell more tickets than anybody. And then there would be this long pregnant silence afterwards. And I was so uncomfortable that I always felt like I needed to fill that void. And then I'd start in pitching again. And this recurred over and over. Finally, I asked our interpreter, I was like, what's up with this?

Like, that's the best band ever. They got the best songs. They sell more tickets than anybody. And then there would be this long pregnant silence afterwards. And I was so uncomfortable that I always felt like I needed to fill that void. And then I'd start in pitching again. And this recurred over and over. Finally, I asked our interpreter, I was like, what's up with this?

Every time I go in and pitch my bands, I get this silence. She's like, oh, no, no, no. That's a sign of respect. that they actually listened to everything that you had to say. Then they synthesized it. Then they formed their response. So I started to actually really use that. And even when people on these Zoom calls would stop talking, finally, they'd exhaust themselves.

Every time I go in and pitch my bands, I get this silence. She's like, oh, no, no, no. That's a sign of respect. that they actually listened to everything that you had to say. Then they synthesized it. Then they formed their response. So I started to actually really use that. And even when people on these Zoom calls would stop talking, finally, they'd exhaust themselves.

Every time I go in and pitch my bands, I get this silence. She's like, oh, no, no, no. That's a sign of respect. that they actually listened to everything that you had to say. Then they synthesized it. Then they formed their response. So I started to actually really use that. And even when people on these Zoom calls would stop talking, finally, they'd exhaust themselves.

I'd always leave a little bit of space before I then started. And that really helped them feel heard. Like I had really heard them, you know? Another really good technique to having stressful conversations is seek connection, not solution. Okay. So this was another thing that I learned kind of in the process of doing these calls is

I'd always leave a little bit of space before I then started. And that really helped them feel heard. Like I had really heard them, you know? Another really good technique to having stressful conversations is seek connection, not solution. Okay. So this was another thing that I learned kind of in the process of doing these calls is

I'd always leave a little bit of space before I then started. And that really helped them feel heard. Like I had really heard them, you know? Another really good technique to having stressful conversations is seek connection, not solution. Okay. So this was another thing that I learned kind of in the process of doing these calls is

as people were talking, I started to notate areas of their life that also converged with my own life. Like I have three daughters, you know, maybe they had daughters. Oh, they were born in Chicago. I was born in Chicago too. Oh, they used to drive cross country. I drove cross country for nine summers in a row, you know, all these things, whatever they happened to be.

as people were talking, I started to notate areas of their life that also converged with my own life. Like I have three daughters, you know, maybe they had daughters. Oh, they were born in Chicago. I was born in Chicago too. Oh, they used to drive cross country. I drove cross country for nine summers in a row, you know, all these things, whatever they happened to be.

as people were talking, I started to notate areas of their life that also converged with my own life. Like I have three daughters, you know, maybe they had daughters. Oh, they were born in Chicago. I was born in Chicago too. Oh, they used to drive cross country. I drove cross country for nine summers in a row, you know, all these things, whatever they happened to be.

And then when it was my turn to speak, I wouldn't start in among, you know, the best points of my argument, I would be like, oh, that's so cool. You know, I've got daughters too. I know what that's like.

And then when it was my turn to speak, I wouldn't start in among, you know, the best points of my argument, I would be like, oh, that's so cool. You know, I've got daughters too. I know what that's like.

And then when it was my turn to speak, I wouldn't start in among, you know, the best points of my argument, I would be like, oh, that's so cool. You know, I've got daughters too. I know what that's like.

And really focusing on these areas of connection created this sense of really deep human connection beyond whatever frivolous, petty argument that we were having around, you know, one issue or another. So that was another one. Seek connection, not solution. And then I think the last one that I would share with you, and there are plenty of others, is this technique called steel manning.

And really focusing on these areas of connection created this sense of really deep human connection beyond whatever frivolous, petty argument that we were having around, you know, one issue or another. So that was another one. Seek connection, not solution. And then I think the last one that I would share with you, and there are plenty of others, is this technique called steel manning.

And really focusing on these areas of connection created this sense of really deep human connection beyond whatever frivolous, petty argument that we were having around, you know, one issue or another. So that was another one. Seek connection, not solution. And then I think the last one that I would share with you, and there are plenty of others, is this technique called steel manning.

Are you familiar with steel manning? Yeah. Yeah. So it came about because it's the opposite of straw manning. So a straw man argument is when you basically take someone's point and you basically discard it through an ad hominem, like insulting them, or you kind of distort their argument. Like if you might say to like, hey, Jeff,

Are you familiar with steel manning? Yeah. Yeah. So it came about because it's the opposite of straw manning. So a straw man argument is when you basically take someone's point and you basically discard it through an ad hominem, like insulting them, or you kind of distort their argument. Like if you might say to like, hey, Jeff,