Jesse Zhang

Yeah, so the time is probably on the order of low to mid six figures.

It was clearly the thing because if you just kind of tallied up even just the amounts that people said and added them together per idea, this was probably like an order of magnitude more than anything else.

So very specifically what Decagon does, it's AI customer service agent.

So that's the simplest way to think about it.

And you're building a conversational AI that can just be almost like a front end for a brand.

Anytime someone wants to talk to the brand or anytime the brand wants to talk to them, you can kind of initiate these conversations.

And of course, long term, this is not specific to customer service.

But I think, again, going back to this exercise, customer service is where we felt like the most important.

urgent need.

And in hindsight, I can dissect why we think that is.

But that's basically what we felt.

And what gave us conviction is that, hey, we had all these folks that are lined up, they were like, very willing to invest six figures in a random two person team, they didn't even know that well, because it was actually like a very top of mind initiative for them.

Everything else, it was just like a struggle to

It's like, how much do you pay for that?

I don't know.

This is really exciting, but our budgets are tight right now.

And also, it'd be hard to measure how well this is doing and so on.

So yeah, that gave us enough conviction.

And then you just kind of take it step by step from there.

Yeah.