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Jim McCann

๐Ÿ‘ค Person
198 total appearances

Appearances Over Time

Podcast Appearances

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

You can see it in Google rates and public information. It's gotten a lot more expensive to acquire a new customer. So if you've been around for a while and you have a good customer base, You can spend less on new customers and rely on your existing customer base, which is less expensive to tickle, to stimulate the purchase from you than it is to find a brand new customer.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

You can see it in Google rates and public information. It's gotten a lot more expensive to acquire a new customer. So if you've been around for a while and you have a good customer base, You can spend less on new customers and rely on your existing customer base, which is less expensive to tickle, to stimulate the purchase from you than it is to find a brand new customer.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

You can see it in Google rates and public information. It's gotten a lot more expensive to acquire a new customer. So if you've been around for a while and you have a good customer base, You can spend less on new customers and rely on your existing customer base, which is less expensive to tickle, to stimulate the purchase from you than it is to find a brand new customer.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

So if you're in a business of forming a business where you've got to go out and acquire your customers new, it's gotten a lot more expensive than it was two years ago, even a year ago. And the cost of your capital to go do that has gone up because those investors see that it's become a lot more expensive for you to get new customers. So your certainty of success has gone way down.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

So if you're in a business of forming a business where you've got to go out and acquire your customers new, it's gotten a lot more expensive than it was two years ago, even a year ago. And the cost of your capital to go do that has gone up because those investors see that it's become a lot more expensive for you to get new customers. So your certainty of success has gone way down.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

So if you're in a business of forming a business where you've got to go out and acquire your customers new, it's gotten a lot more expensive than it was two years ago, even a year ago. And the cost of your capital to go do that has gone up because those investors see that it's become a lot more expensive for you to get new customers. So your certainty of success has gone way down.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

No. And if your motivation is a cheaper rate, you're probably going to have a different girlfriend next year. I'll give you a tip. Just you and I. Okay.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

No. And if your motivation is a cheaper rate, you're probably going to have a different girlfriend next year. I'll give you a tip. Just you and I. Okay.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

No. And if your motivation is a cheaper rate, you're probably going to have a different girlfriend next year. I'll give you a tip. Just you and I. Okay.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

Better to send it in the office on the Friday before so everybody in the office comes by and says, oh, somebody loves you. It just reinforces the sentiment, the emotion you wanted to elicit anyway. And say on the card, I couldn't wait until the 14th to tell you how much I love you.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

Better to send it in the office on the Friday before so everybody in the office comes by and says, oh, somebody loves you. It just reinforces the sentiment, the emotion you wanted to elicit anyway. And say on the card, I couldn't wait until the 14th to tell you how much I love you.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

Better to send it in the office on the Friday before so everybody in the office comes by and says, oh, somebody loves you. It just reinforces the sentiment, the emotion you wanted to elicit anyway. And say on the card, I couldn't wait until the 14th to tell you how much I love you.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

There you go.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

There you go.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

There you go.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

Happy Valentine's, Nicole.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

Happy Valentine's, Nicole.

Money Rehab with Nicole Lapin
Inside a Florist's Valentine's Day with Jim McCann, Founder & Chairman at 1-800 Flowers.com

Happy Valentine's, Nicole.

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