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673 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

There's people who either they want indirectly or they just don't know if they need customer support, and there's people who want to provide that job.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

We're noticing that there's a lot of people internationally who have fairly proficient English backgrounds and fairly technical education as well.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

I think everyone we've hired thus far has a computer science degree.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

For $800 a month.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

Internationally, yes.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

I think there's this major opportunity in the sense that the international market has education.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

It's probably not on par with American education, but it offers a lot of value and hasn't been captured by the marketplace yet.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

We just don't see the need to.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

It's profitable from the very beginning.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

So as long as you get past the point you can pay for your own salary, everything else is investable money.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

So Jim has a family and I totally respect the fact that he wants to be a good father and husband.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

And I think a part of that role is just providing for your family.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

And I think one of the things I want to provide for him is that security in the sense that the first amount of money

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

pays for his salary, and I'm perfectly fine with that.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

We each own SaaS businesses, and my SaaS business pays me more than enough to cover my month-to-month living expenses.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

So I'd much rather have every ounce of money that we can reinvest, I want to reinvest for as long as we can, because I feel like the ROI of that is better than anything else I can find on the public market, and even the private markets.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

So it's ShopStorm.com.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

So it's actually the app through which Jim and I met.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

We provide various services for people in the Shopify app ecosystem.

SaaS Interviews with CEOs, Startups, Founders
XFusion Hits $20k/mo Helping You Scale Your Support Team

I think,