Joanna Fleming

N equals 61.

Results based on 14-day consumer satisfaction survey conducted by Tea Garage, sponsored by Ego Pharmaceuticals, July 2023.

Yeah.

Yeah.

I think I had quite a visceral reaction.

Like I just was like, oh, like I think it was like quite a surprise, especially I guess after the feedback.

It's interesting to have like a two-year gap and then come back.

Yeah, it's under 3.1 or something.

The disappointing part for me, I guess, is that I really, like, look up to Sheer Lux because it was probably one of the first media companies that I saw that really had people of colour front and centre.

And it was quite inspirational to me.

Like, they had Sapna in their C-suite.

Like, that's so cool.

Yeah.

I kind of hadn't seen that before.

And of course, like no company is perfect, but I actually do think they had quite a breadth of people of colour and diversity in there.

So I found that their recommendations were diverse and I could go to them for things like makeup and skincare.

So that was actually really, that is really exciting for me.

And I don't want to take away from the fact that they actually like have really done a lot in this space.

They've done a lot in this space.

In saying that, as a person of colour in the industry, I don't see a lot of