Joanna Geraghty
๐ค SpeakerAppearances Over Time
Podcast Appearances
It's a little bit of both.
We know we have customers today that want our first class product.
And so it's really offering that to them so that they can buy up when that opportunity presents it.
But it's also making sure that we're competitive with the industry.
Everybody's moved towards premium.
We're going to continue to move towards premium because it is a resilient customer segment.
But we're not going to forget the folks that fly in our coach product.
I mean, they're just as important.
And we want to make sure that JetBlue offers something to everyone.
I mean, it's definitely hard.
We talk about the need for a more level playing field.
when four carriers have 80% of the domestic seats.
That's a real problem.
You know, we fight very hard in D.C.
to try to make sure that we're heard, that the challenges we face, whether it's cost pressures, the lack of scale, the lack of, you know, consolidated purchasing, you know,
inability to get access to gates.
We just bid on a gate, a Heathrow slot, and we were denied it.
And so while I maybe understand why it went to a legacy larger carrier, those are little things that add up over time.
And the smaller carriers really need to be given a fair shot to win in this environment, and that's not happening right now.
We're focused on what we can control.