Joe Crisara

And then you could always call me to cancel before we come back on Friday.

So those are those are the three choices.

Tell me no.

Tell me yes today and get the job done now or let's schedule it for tomorrow.

And you can always cancel while you shop around.

so what should we do those are the three choices you got make sense if everybody like if i came to a1 garage door and that's all we accomplished was those three things dude we would be having record sales day on that on the day i came there it would be a record day because everybody would be getting a conclusion and doesn't it make sense though honestly uh you know if you're interested let's schedule the appointment or get it done now

If you're not interested, just tell me no and I'll still be your friend.

Trying to get somebody to tell you no after you gave them your friendship, it's a law of obligation, Tommy.

Nobody wants to tell you no and lose your friendship when I just gave you mine.

Does that make sense?

Well, because there's a reality of the economy and the amount of money that people have versus the amount of money they need to get the job done right, it's a gap, it's a conflict that happens.

Anybody who doesn't use financing,

is it's really bad service, honestly, because we should, Tommy, at the heart of service is to anticipate what's gonna happen when I present something to somebody.

So if I said to do the garage door for 18,000 with new weather strip and just really did this job the right way and did a 12 year or 15 year service agreement, I can anticipate that somebody would say that's too much money.

So I'd say, you know what?

That's why I did the bridge loan so you could get it done for $197 a month for a 15-year loan at 8.9% interest.

So financing is not just a nice idea.

It's the primary offer that you should be giving people, the gift of affordability.

That's what you're giving them when you do financing.

So financing has to go from the back seat to the primary way we do things.