Joe Rare
Appearances
I am Charles Schwartz Show
A Fortune from Strategic Firing
Sure. Yeah. And so we actually make it even easier. So we have a couple options. First of all, you can go part time, which is 20 hours a week, or you can go full time 40 hours a week. But we also rolled out a few years back what we call our projects on demand service. So it's very similar like an Upwork or Fiverr. The difference being is that the tasks that we do, which are endless.
I am Charles Schwartz Show
A Fortune from Strategic Firing
I mean, there's there's we just have, you know, I mean, we have two, three hundred employees that can just do projects for you. And so the varying skill sets, everybody's got a core skill set. So we don't ask the graphic designer to become a carpenter. Right. We're not asking them to do things that are just completely out of their scope. They work within their bubble of their core specialization.
I am Charles Schwartz Show
A Fortune from Strategic Firing
We just happen to have hundreds of them so that you can assign a project and you know it's going to get done by somebody with that specific skill set. So that takes a lot of pressure off of, I need to hire somebody because I have 90 different things that need to get done. No, you probably have one core thing you need internally in your business. Somebody to be there every single day.
I am Charles Schwartz Show
A Fortune from Strategic Firing
They need to be, you know, they're your right hand. They're with you. They need to learn the ins and outs of your company. That person should be a dedicated hire. That should be somebody who works directly within your business. Part-time, full-time, right? Then all of the other stuff that's clouding your ability to do dollar-productive activities, start offloading that with project-based work.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And say, great, I've got these other things. It's like, we've got this graphic design test I haven't gotten done. I need this video edited for my website. I need to do this update over here. Assign that stuff and get it off your plate to a project-based service. And you can actually work both of them in tandem. And that really, really helps.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Yeah, pretty easy to tell. So it's easier to say what not to hire for. I don't love virtual assistants, meaning Andere, you know, Philippines, India, Pakistan, Latin America, all those things. I don't love that for sales. I don't love that for like phone support. I don't personally. Correct. Then strategy. Strategy is not it.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Yeah, I mean, I'm kind of a lower middle class family guy. My mom was a waitress. My dad was a police officer. And so, I mean, we lived in a super small farm town and it was pretty, pretty, you know, kind of organic upbringing. Lots of siblings and
I am Charles Schwartz Show
A Fortune from Strategic Firing
If they were able to do strategy, they would not be a virtual assistant. Exactly. They'd be competing head to head with you. Yes. But what they are great at is all things administrative, all things marketing, you know, social media and all those things. But again, you take any of that stuff. And if you force them to do the strategy, you're going to break. Right.
I am Charles Schwartz Show
A Fortune from Strategic Firing
So if you come to the table and say, I've got, here's the strategy. Here's what we're doing. Here's what we're trying to get out of this. And then I need all of these things.
I am Charles Schwartz Show
A Fortune from Strategic Firing
done easy so though i mean those are some of the areas that and and development and you know um like real like you know kind of techy stuff fantastic and all that stuff yeah i've learned that you know they're great at making funnels they're great at being what we call hammers yeah hey there's a nail go hit it let's go hit it will be a hammer when you ask them to think outside of a box if they could think outside of a box
I am Charles Schwartz Show
A Fortune from Strategic Firing
Yeah, I mean, I would always expect to be paying 10 bucks an hour plus for really good quality on a dedicated role. If it's project-based stuff, you're going to have kind of more mediators in the middle, project managers, people in administrative roles. So the price can be a little bit higher because there's so much more logistics built into this project-based structure. However...
I am Charles Schwartz Show
A Fortune from Strategic Firing
Like the way we do projects on demand, we call them pods, on our side is that you just buy a block of hours and you get to use it over the course of an entire month. And so you say, okay, great, I want 40 hours to use over a month. You can assign 10 projects at one time and they're going to go to the people that need to get
I am Charles Schwartz Show
A Fortune from Strategic Firing
die sie arbeiten müssen, und dann werden diese Stunden deduziert, weil jeder sie jeden Tag benutzt. Und dann geben wir dir ein Update. Ich denke, es ist wie jede Woche und du bekommst eine Notifikation, die sagt, hey, hier sind alle die Stunden, wie viele noch übrig sind. Hier ist dein nächstes Konto. Diese Stunden rollen sich auch um. Also wenn du sie nicht benutzt hast, kannst du sie umrollen.
I am Charles Schwartz Show
A Fortune from Strategic Firing
und all that but we had a you know nothing nothing too crazy it's not a rags to riches story but it's a it's a working class family you know and then i just knew that i wanted something different in life and i knew that entrepreneurship was a way to go building my own thing so that i was You know, in control of my own future and destiny and all of that.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Das ist wirklich, wirklich effektiv. Aber ich würde sagen, gehe immer irgendwo zwischen 8 bis 10 Dollar pro Stunde für dedizierte Leute in einer Art Marketing-Front. Du kannst es, wenn du in Operationen oder Projektmanagement gehst, würde ich irgendwo über die 12 bis 15 schauen. Und das spricht hauptsächlich für die Philippinen.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Und dann denke ich, dass wenn du mit dieser Erwartung rein gehst, wird es phänomenal sein. Du könntest einen Projektmanager nehmen und was würde dich vielleicht 12, in den Philippinen oder so, oder mit einer Firma wie uns, das könnte 80.000 Dollar pro Jahr in den USA kosten. Ja. Als Beispiel. Also, ich meine, das ist eine Art Vergleich.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Also, da durchgehen und das Pivot zu haben, ist so wachsend wichtig. Oh mein Gott, lass sie nur Zeit zahlen, wenn sie ihre E-Mail bemerken. Wie viel Zeit verwendest du auf deiner E-Mail jeden Tag?
I am Charles Schwartz Show
A Fortune from Strategic Firing
It's getting my time back because I'm a better marketer and I'm better at dollar productive activities. I'm way better when I don't have to focus on things that don't matter. Correct. Your email almost never matters. There's almost nothing in your email that is so important that it's your eyes only. And that was probably the hardest part when I first got that.
I am Charles Schwartz Show
A Fortune from Strategic Firing
That was like the last thing that I wanted to get off my plate. I was like, yeah, I could still handle it. It's not that big of a deal. And there was one day when I'm like, okay, I'm really being stupid. This is, this is, this is dumb.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Let me go through all these emails as far back as I can possibly go through in the next hour and figure out if there's anything that literally nobody else could see except me.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Das ist das, was es ist. Ich habe meine Familie nicht e-mailt. Wenn du etwas brauchst, schreibe ich. Das ist es. Meine Familie, das ist es. Nichts e-mailt mich, weil ich nicht weiß, was es durchgegangen ist.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And so I've had more than my fair share of business failures, lots of them. And those have converted into hopefully lessons learned so that I stopped making the same mistakes. And, you know, now we've built multiple companies. I have four...
I am Charles Schwartz Show
A Fortune from Strategic Firing
We communicate as an internal company through actually all of our companies, all of our client, you know, kind of the way that we just categorize everything down. We use Slack for that. So internally we communicate from Slack because we have so many people.
I am Charles Schwartz Show
A Fortune from Strategic Firing
that we couldn't use like Skype or something of that nature because there's just too many people and we have to be able to create channels for very specific things. So, I mean, there are hundreds and hundreds of people communicating in Slack. So that's where we do that. Project management tools, we use Asana. I know ClickUp is like, you know, a better version or whatever.
I am Charles Schwartz Show
A Fortune from Strategic Firing
But when I actually went to ClickUp and said, hey, here's what we do. This is what our company does. Here's how we use it. Gave him kind of an overview and showed him like how we use it. I said, sell me, bring me to ClickUp, show me why I need to switch platforms.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And he literally was like, yeah, it's just going to be a waste of time because all you're going to do is do the exact same thing in our platform. So we stayed with Asana. So we've been with Asana for a really long time. Obviously, bigger meetings, we do all those through Zoom. We use the high-level platform within our company for CRM, marketing, automation, all that stuff. So we use high-level.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Big shout-out, I was actually their very first customer. So that's pretty sweet. Nice. Yeah, so that's sweet. Let's see. I do pretty much everything else from my cell phone. And so I'm an Apple guy. So all things Mac. And yeah, I'm trying to think what other I'm like looking down the side of my bar. I'm like, what what else do we use?
I am Charles Schwartz Show
A Fortune from Strategic Firing
Like that's that's kind of we operate the entire company through that.
I am Charles Schwartz Show
A Fortune from Strategic Firing
digital companies right now that are all run by a team in the philippines so i have an ungodly amount of free time uh i get to spend every minute that i want with my kids we homeschool our kids and do the homeschool hybrid thing and so we get to do kind of anything anytime we want and uh yeah we've created some really cool success
I am Charles Schwartz Show
A Fortune from Strategic Firing
all of the areas they could be mundane they could be kind of you're like man I don't know if that's really anything that we should we should hire for write it down come to the table with look these are all the things that waste my time or that aren't as productive and somebody else could do them write them all down no matter how inconsequential you think they are bring that to the table the next thing is
I am Charles Schwartz Show
A Fortune from Strategic Firing
Was erwartest du, wenn du jemanden hiren wirst, der virtuell ist? Einen outsourced Staff Member. Was erwartest du eigentlich? Erwartest du einen bestimmten Bildungsniveau? Erwartest du einen bestimmten Niveau von Erfahrung? Weißt du, erwartest du eine bestimmte, bestimmte Fähigkeit mit bestimmten Plattformen? Wie sind all diese Dinge, die du erwartest? Also das ist heute.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Ich will, dass sie mit diesem Art von Core Resume oder, weißt du, Erfahrungsniveau kommen. Here's the big one. Where do you need them to be in two years? Because the problem that we see a lot, and this is something we've been addressing, I've been doing it through content and through communities. One of the core things that we run into is that
I am Charles Schwartz Show
A Fortune from Strategic Firing
outsourcing feels transactional to people and it doesn't feel like I'm hiring somebody for my company forever. If you go and you're going to hire a marketing executive or a CFO, you're not assuming I'm going to do this for like 60 days. No, no, no. This is like a five-year, 10-year investment in your business. You have to come to the table.
I am Charles Schwartz Show
A Fortune from Strategic Firing
If you're hiring dedicated staff, that's exactly the same thought process you should have. What you're going to end up with is a completely different candidate. Because on our side, when we go to work with the virtual assistant, we're going to say, hey, okay, great. Let's see your resume and what you're all about. Tell us your experience and show us. Okay, now prove it. We're going to test project.
I am Charles Schwartz Show
A Fortune from Strategic Firing
We do all those things. Okay, great. Here's where you are today. Where do you see yourself in two years? Where do you want to be in five years? And we start asking these questions and now all of a sudden they go, okay, wait a minute. Oh, this isn't, I'm just getting a gig for a minute. This is no longer the gig economy. This is a career. And the people that we bring on that have that,
I am Charles Schwartz Show
A Fortune from Strategic Firing
are far better for everybody, for us, for you as a client and all that. So those are kind of the core three that I would say come to the table with.
I am Charles Schwartz Show
A Fortune from Strategic Firing
You're so unbelievably wrong. I would love to say, I told you so. I want to shout, I told you so all day. You know, it's like, well, we can't be as productive. We can't build as good of a business. And I'm like, I'll put my business up against yours all day. I was like,
I am Charles Schwartz Show
A Fortune from Strategic Firing
Ja, ich bin so wie, wirst du mich verabschieden? Also nur als Beispiel, weil viele Leute es nicht wirklich verstehen, dieses Stück davon. Also ich bin ein College Dropout. Ich hatte nicht die Fähigkeit, Schule zu beenden. Das interessierte mich nicht. Jedoch ist mein leitender Entwickler auf meinem Team ein Professor.
I am Charles Schwartz Show
A Fortune from Strategic Firing
So when you want to talk about what you can get as quality, people go, oh, well, they're just not, you know, who are they? They're not that. No, no, no. There's some pretty dang amazing people out there. We have team members who have 20 years experience in a core skill set. I don't have that.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Yeah, so I think it's, you know, I think that people need to step back. They need to humble themselves and realize that, you know, for the title of the book, the world is flat. You know, we're in a world where it doesn't matter where somebody is. There are no borders anymore when it comes to employee.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And, you know, and if, and, you know, just as a side note, if somebody has that, well, you guys are shipping jobs overseas. Yeah, everybody's been doing it forever. And here's the interesting part of it. Most companies fail. Most businesses will fail. Part of their challenge is, well, most of the reason is capital resources. They just don't have access to capital.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Everyone is an entrepreneur. I'm pretty sure the definition of entrepreneur should have failure in it. It should.
I am Charles Schwartz Show
A Fortune from Strategic Firing
They don't have the ability to hire the right skill set to drive the business. Well, now they have the leverage to hire the right people Wenn die Firma jetzt aufhören kann, jemanden lokal zu hiren, haben sie das Geld, um es zu tun. Und sie haben es getan, weil sie Dollar-Leveragen verwendet haben, overseas outsourcen, dann haben sie ihr Geschäft im Haus gebracht.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Jetzt überlebt die Firma und outsourcen war die Schlüssel dazu. Und das ist mein Argument gegen es den ganzen Tag. Ja, wir arbeiten weltweit. Jedoch gibt es die Möglichkeit, dass jemand einfach genug erfolgreich sein kann, um lokal aufhören zu können. Also, wenn das dein Ziel ist, fantastisch. But it's an opportunity.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Yeah, so personally, I'm not gonna lie, it won't be me on the call, but you have a fantastic team. But no, I mean, we have a fantastic team of people who jump on calls and they support and it's very consultative. So level number nine virtual.com, level nine virtual.com, top right corner is a big old yellow button that says book a call. Book a call, jump on, ask questions.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Bring those three items that we had talked about, right? Your clarity, knowing what is sucking your time, kind of where you need somebody to be when they come into your business and then where you see them in two years or whatever. But if you only need project-based work, then bring the list of stuff you want to get off your plate and we can help you with it. But our team is very consultative.
I am Charles Schwartz Show
A Fortune from Strategic Firing
It's one of the things that I will brag to the end of the earth about is that we are not hard sales. Ever. I don't care. We have plenty of clients. I don't need to hard sell you. If you don't think it's a good fit, like I always tell people, it should be a no brainer. You come in, you're like, I can't imagine not doing this because it's the right thing to do.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And if you don't feel that, don't do business with us. Go somewhere else. But I will tell you, we are so consultative. And for example, Dakota leads up, you know, our entire sales division. He jumps on the call and he'll spend serious time with you. He will text with you if you have questions that pop up later.
I am Charles Schwartz Show
A Fortune from Strategic Firing
He's going to make sure that you feel very confident in the decision that you're making moving forward. So level9virtual.com, big yellow button in the top right corner.
I am Charles Schwartz Show
A Fortune from Strategic Firing
I don't know how to. So I can tell you this quick story, you know, before we wrap it up. I had a marketing agency that was filled, an office filled with 27 US employees. And there's some really kind of gangster stuff that you've got to realize goes on when you have a business that's local, right? For example, ergonomic chairs.
I am Charles Schwartz Show
A Fortune from Strategic Firing
I didn't know that there was a such thing that had to be, if somebody complains and they go and now all of a sudden you got a workers' comp issue. Yep. And I'm like, what? Wait a minute, this doesn't make any sense. Like I'm going to get in trouble because I didn't buy an $800 chair. That's insane. Oh, the desk isn't the right height so that their monitor is sitting in the right.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And I'm like, this is real. Like this is stuff, like stuff that companies deal with. Und diese Firma hat gefehlt. Und es hat gefehlt, weil wir das Unternehmen nicht bauen konnten, wie wir es bauen mussten, um die Mitarbeiter zu ermöglichen, um alles zu ermöglichen, was wir gemacht haben. Und es gab auch andere Faktoren. Also ist es nicht alles ein Strafproblem.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Aber als ich wiederhergestellt habe und gesagt habe, okay, ich werde eine Agentur wiederherstellen. Ich werde es von Null machen, aber es ist 100 Prozent mit Virtual Assistants. Wir sind von Null zu 109.000 Dollar pro Monat in vier Monaten gegangen. We doubled in another four months. And then we hit over a million a month shortly after that.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Und sie sind fantastisch. Das ist nicht ein Knack auf die Leute, die lokal sind oder was auch immer. Die Realität ist, dass das Spiel gegen Entrepreneure gesetzt wird. Es ist gegen uns gesetzt. Und ich spreche von einem Taxi-Standpunkt, einem legalen Standpunkt. Diese Arbeitskommunikation ist Insanität. Insanität. Es isst uns viel. It is.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And it's just cost that doesn't have to exist if we all had common sense and we took care of ourselves. Correct. But we don't have that. That's just the reality of it. And so I'd rather outsource and take stuff, you know, to people who actually respect the role, want the role. They are loyal to the company.
I am Charles Schwartz Show
A Fortune from Strategic Firing
They're not going to try to go stab me in the back and sue us for a workers comp thing because they have the wrong, you know, desk height and so forth. It's like, no, like you set up your own thing and Get your shit done.
I am Charles Schwartz Show
A Fortune from Strategic Firing
level9virtual.com and book a call. It's the easiest thing.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Ja, also es ist eigentlich ziemlich einfach. Es ist nichts anderes als jemand hier zu sein, weißt du, in den USA oder in welchem Land du bist. Es ist nicht so kompliziert. Und ich denke, das ist, wo die Leute das überdenken und denken, dass es wirklich, wirklich herausfordernd ist. Und es ist nicht. Ich meine, wir machen fast jedes einzelne Ding in unseren täglichen Leben durch unseren Telefon.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Was ist die Unterschiede zwischen es durch Slack zu tun oder es durch ein anderes, weißt du, Messungsmedium zu tun? Es ist nicht so groß ein Deal. Aber für mich ist eine der körperlichen Dinge, die ich aus meinem Blatt genommen habe, die meine Routine entwickelt hat, ist, dass ich morgens aufstehe und jeder macht seine Sache. Sie checken ihr E-Mail, richtig? Ich check meine E-Mail nicht.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Und ich habe Martina, die mein Assistent ist. Sie checkt mein E-Mail. Sie kategorisiert alles. Sie antwortet als ich alles, was sie antworten kann, als ich. Und dann gibt sie mir eine Summary jeden Morgen und jeden späten Abend und Abend.
I am Charles Schwartz Show
A Fortune from Strategic Firing
and tells me kind of what happened like hey here's what's going on these you know are the three key priorities i can't answer them you have to do it right the only time i check my emails when there's something pressing that she can't act as me or i can't just tell her quickly what to say to send it off but that was a mind-blowing change was putting that in place other than that i mean it's uh you know
I am Charles Schwartz Show
A Fortune from Strategic Firing
Kind of once a month we'll have a meeting on each of the four companies. The team gets kind of, hey, here's what you need to do. Here's your battle plans. Go to it. Everybody's responsible for their own output. They manage their own teams. I mean, it's no different than any normal business with a CEO who doesn't do the actual work of the company, but they kind of run the ship.
I am Charles Schwartz Show
A Fortune from Strategic Firing
I stepped a little further away from that and became what I call a strategic advisor. So I'm more of an advisor to the company. And then we choose a long-term plan. Like, here's what we're going to do over the next 12 months. Here's what we're doing over the next five years. And then we set that in motion and give people resources to go execute it. And then we check back in.
I am Charles Schwartz Show
A Fortune from Strategic Firing
How's everybody doing? Do you need more resources? Do you need less? Are we over, under budget? Things like that.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Well, the places to look, I mean, you can go everywhere. There's Facebook communities all over the place that have options for you to find people. There's that. Der zweite Teil ist Online-Jobs, Ph. Da gibt es viele Möglichkeiten. Meine größte Firma ist eine Virtual-Assistance-Service-Firma. Wir sind wirklich gut dabei, das für uns selbst zu tun.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Wir haben die Möglichkeit, unseren Kunden zu helfen, andere Menschen zu helfen. Dann haben wir ein Geschäft ausgetauscht. Das hat sich gestaltet und wurde das größte Geschäft. So, I mean, the easiest thing to do is find a company like mine, Level 9 Virtual, and we support you in the process.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Find out who you need, what you need, why you need it, if it's the right fit, you know, background checks, like some of the challenges... How do you find out if somebody is actually good or if they're just saying they're good? And we've hired thousands and thousands of people to kind of know some of the red flags that you should be looking for.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Some of the things you got to understand is that they're in the Philippines. So there was just a typhoon. And That becomes a challenge, right? So backup power, internet speeds, backup locations if they have a problem where they are. All of those things are things that we actually factor for and we don't hire anybody who doesn't fit minimum criteria that we actually have. Which includes...
I am Charles Schwartz Show
A Fortune from Strategic Firing
If all hell breaks loose and you have to still work, you need to have a location you can go to when your power is down, whatever that might be. So those are some of the challenges there. But as far as you mentioned, you can't sit down with them and work with them. Well, yeah, you can. You just do it like this. And we do it via Zoom.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And so we sit down with our team and we literally show them everything we need them to do in real time, record it. And if you're using something like a fathom recorder, it will literally transcribe the whole thing. It'll create bullet points. You can create an SOP without creating an SOP.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And that's been unbelievably helpful over, over the years is using more technology, more tools, finding ways that we can replicate our processes, but finding people's easy. That's not the easy, the hard part. The hard part is actually getting down to actually testing their skill set, ensuring that, you know, they actually can do what they say.
I am Charles Schwartz Show
A Fortune from Strategic Firing
They're a very positive, you know, if you're looking in the Philippines, they're very positive culture, right? They want to do right by people. They want to do well. So they sometimes believe they, you know, with a little bit of trial and error, I could figure some things out, but that's not what I'm hiring for. I'm hiring for expertise, specialization.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And so I don't want somebody who kind of wants to learn and figure it out as we go. No. So we do a lot of testing to make sure that everybody that we offer to our clients, we've already run them through and made them work with me. They actually work on my businesses and prove that they can do what they do. Und das hat für uns eine große Unterschiede gemacht.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Zuerst, wenn du sagst, hey, wir werden auf einem Videointerview kommen und dann kommen sie nicht auf dem Video. Roter Flagg. Absolutely. You know, if they can't figure out Zoom, like Red Flag, if they ask, you know, you ask for them to send over a portfolio of work that they've done, be diligent in actually understanding what you're looking at, like know what you're looking for.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And if it's not right the first time, like people should put their best foot forward than when they're sharing. If it's not like what you're looking for, done. Red Flag. Yes. Weil du nicht, es wird nicht verbessert. Es gibt ein tolles Satz, ich weiß nicht, wer es gesagt hat.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Ich möchte den richtigen Menschen Kredit geben, weil ich es immer und immer wieder benutze, ist, dass niemand je in ein Geschäft gekommen ist und und wie Monate und Monate und Monate in einen Rockstar gewechselt wird. Sie zeigen sich als Rockstar. Korrekt. And you're like, nope, this is it. This person is amazing. Done. They don't become a rock star over time. Those people, it's innate.
I am Charles Schwartz Show
A Fortune from Strategic Firing
And you know it when you meet them. And that's why I have an operations director who can actually oversee nearly a thousand employees. She is amazing. And there's nobody like her. And so, you know, things like that, that's what you're looking for. But those real simple ones, oh, length of communication of lag.
I am Charles Schwartz Show
A Fortune from Strategic Firing
So, if somebody wants a role with your company, they want to work with you, but it takes them a day or two days to get to you. Nope, you're gone. Because guess what that's going to do? It's going to compound over time when there's projects pressing client stuff. It's only going to get worse.
I am Charles Schwartz Show
A Fortune from Strategic Firing
One of the biggest things to recognize first is like, what do you actually need? And sitting down and getting raw and real, like what is it you're trying to accomplish in your business or in your personal life, whatever that is, what are those things? Then you have to put them into buckets and figure out, well, what kind of a skill set is it? So an easy example is,
I am Charles Schwartz Show
A Fortune from Strategic Firing
We get people every day, every single day, every single day, it's insane, that continue to ask us, can I have somebody who does, let's say on the marketing front, who's a graphic designer, who can build me a website, who can run my Facebook ads, and then I want them to onboard my clients.
I am Charles Schwartz Show
A Fortune from Strategic Firing
I'm like, oh, okay, so you're going to have somebody who's like a developer who's going to be probably low on the kind of communicative interpersonal right skill set. They're going to be very low on that profile. And then you want somebody to do onboarding who's going to be client facing, who's probably going to be quite a bit more communicative, right?
I am Charles Schwartz Show
A Fortune from Strategic Firing
But then you also want them to be creative, but at the same time technical, right?
I am Charles Schwartz Show
A Fortune from Strategic Firing
but at the same time strategic and you're asking for all of these spectrums all in one human and I would like you to go find that person in the US find out what that might cost you if it exists and then realize that it's impossible and come back so we always say look find your core find your core skill set we don't want Generalists.
I am Charles Schwartz Show
A Fortune from Strategic Firing
We don't want a bunch of mediocre people who can do like five things okay. We want somebody who can do one or two things really well. And then from there you can bring on another person because you have cost leverage when it comes to overseas hiring and things like that. There's cost leverage. And so that would be one of the first things I would say is get raw and real with what you actually need.
I am Charles Schwartz Show
A Fortune from Strategic Firing
So turn it back on you. We always want to just like keep like throw stuff off our plate. But what is it? And then what is that going to give you or your business? What's the output you're actually going to get? And if that isn't going to move the needle in a positive direction, meaning it might give me as the entrepreneur more time to focus on dollar productive activities.
I am Charles Schwartz Show
A Fortune from Strategic Firing
Okay, that's a really good thing if somebody gave me that freedom. Okay, great. Now, what else am I looking at in front of me that's causing me not to be dollar productive? Let's get that off my plate. That's another person. So that's where I would start.