Joe Sarkisian

And I was kind of just awestruck at first. And my head starts racing like, what do I do about this? And so the first instinct was pick up the phone and call my point of contact immediately. Now, the problem with that is this is a small company. I don't know anything more than this point of contact's name and the fact that I worked with him year over year. I don't know what he does personally.

And I was kind of just awestruck at first. And my head starts racing like, what do I do about this? And so the first instinct was pick up the phone and call my point of contact immediately. Now, the problem with that is this is a small company. I don't know anything more than this point of contact's name and the fact that I worked with him year over year. I don't know what he does personally.

I don't know what he's into. I don't know if he's the person that put this camera there. But he's the only point of contact I have, right? So he's the one I'm calling. So I pick up the phone and I get on the phone. I tell him, hey, just so you know, I found... under the desk camera footage of, and then he cuts me off completely and says, stop right there. I'm calling HR.

I don't know what he's into. I don't know if he's the person that put this camera there. But he's the only point of contact I have, right? So he's the one I'm calling. So I pick up the phone and I get on the phone. I tell him, hey, just so you know, I found... under the desk camera footage of, and then he cuts me off completely and says, stop right there. I'm calling HR.

And at that point, I had a kind of this wave of relief over me because at this point, I'm like, okay, well, he's probably not the one that put it there because he's wanting to call HR immediately. So HR gets on the phone. I explain it to them. They say, thank you very much. And that's the end of the call.

And at that point, I had a kind of this wave of relief over me because at this point, I'm like, okay, well, he's probably not the one that put it there because he's wanting to call HR immediately. So HR gets on the phone. I explain it to them. They say, thank you very much. And that's the end of the call.

You know, basically, you know, it's the typical stuff. Like you said, you know, we found this, we found that, you know, here's recommendations for fixing that. Okay, great. And we didn't feel like it was our place or appropriate to bring that up on that call. However, I did end up talking to that client a month later.

You know, basically, you know, it's the typical stuff. Like you said, you know, we found this, we found that, you know, here's recommendations for fixing that. Okay, great. And we didn't feel like it was our place or appropriate to bring that up on that call. However, I did end up talking to that client a month later.

And, you know, we were going over some remediation strategies for them and, you know... Basically, they're like, hey, how's everything else going? How you been? I'm like, I'm good. How about that other thing? I'm just curious about that other thing. This is a much more casual conversation. I'm just curious. Is everything okay with that other thing we found?

And, you know, we were going over some remediation strategies for them and, you know... Basically, they're like, hey, how's everything else going? How you been? I'm like, I'm good. How about that other thing? I'm just curious about that other thing. This is a much more casual conversation. I'm just curious. Is everything okay with that other thing we found?

And he kind of just gave me this look on the Zoom call. He's like, yep, that's been handled. And I knew not to push, but I knew that Whatever had to be done had been done. At least it seemed like it had. And it seemed like it worked out for them. I wasn't going to get pulled into court for having to testify for anything, which I was actually kind of ready for.

And he kind of just gave me this look on the Zoom call. He's like, yep, that's been handled. And I knew not to push, but I knew that Whatever had to be done had been done. At least it seemed like it had. And it seemed like it worked out for them. I wasn't going to get pulled into court for having to testify for anything, which I was actually kind of ready for.

I'm like, oh, this might be the first time. But it just didn't happen that way. So I got lucky.

I'm like, oh, this might be the first time. But it just didn't happen that way. So I got lucky.

It's, with no exaggeration, 95% of clients that we are able to do that with year over year.

It's, with no exaggeration, 95% of clients that we are able to do that with year over year.

It was a regional bank, and we were doing some more traditional audit work as well as pen testing. And I had one of our junior pen testers on that job with me. So this person was, you know, they came with a little bit of experience in the door. They'd been with us for, I don't know, four to six months at that point.

It was a regional bank, and we were doing some more traditional audit work as well as pen testing. And I had one of our junior pen testers on that job with me. So this person was, you know, they came with a little bit of experience in the door. They'd been with us for, I don't know, four to six months at that point.

So we started doing our thing, you know, like doing a little Responder stuff, whatever. And for whatever reason, this person's having a hard time with Responder. Like, their Python's not working. The tool's not working. I'm trying to help them through it. So, you know, I'm like, you know what? It's a teaching moment. I'm going to let them figure this out. Right?

So we started doing our thing, you know, like doing a little Responder stuff, whatever. And for whatever reason, this person's having a hard time with Responder. Like, their Python's not working. The tool's not working. I'm trying to help them through it. So, you know, I'm like, you know what? It's a teaching moment. I'm going to let them figure this out. Right?