Joe Spector

I mean, there's no way that there's anything that you could ever find what's there.

So I don't believe, I've not seen any sort of better care for pets as a result at all.

But they'll sell you more stuff too.

So they'll say, you know what, your dog needs teeth cleaning.

And so we need to put him under anesthesia.

And that's going to be like a $5,000 bill for teeth cleaning.

$5,000?

And the thing is, you're there and you feel horrible because you only want to do what's best for your pet.

But what happens is they have a list of all the services they want to sell to you.

And that's going to be one of them.

And you feel horrible that you...

even have to think about the decision.

Of course.

But it's like, that's a lot of money.

I mean, most people don't have $5,000 lying around the house.

Yeah, so I think what happens is it's the list of services that they'll try to sell you and make you feel horrible that you don't care about your dog if you don't buy from this menu.

Well, I think what happens is people just stop going to the vet at all.

I mean, that's what we've seen, is that there's tens of millions of dogs that never go to the veterinarian.

At Dutch, 50% don't go to the vet, haven't been to the vet in years.

And it's because they don't want to feel bad for not buying extra services for their dog.